In-Store People and Culture Business Partner

About the role

This position is on-site, overseeing three Primark locations: Northeast Mall, Grapevine Mills, and The Parks Mall.

Responsibilities

• Coach and develop in-store capability and confidence amongst the Retail Management team and in Store P&C team to allow them to operate as a first point of contact on ER Matters; exercise clear decision-making and provide advice on these matters
• Support the store in developing strategies to address challenging recruitment needs, particularly at the Retail Assistant level by coaching the store manager and management team
• Ensure core learning programs are delivered in store while supporting the Retail Management team in identifying store/s training needs and solutions that enable our people to reach their potential
• Take overall accountability for the successful and smooth running of the payroll activities in store, ensuring timely execution and speedy follow up on any issues
• Support the Head of P&C and Area P&C Business Partner in aligning P&C activity to the P&C Strategy and Purpose in-store
• Partner effectively with the People & Culture Centers of Expertise and Central P&C team to support locally the implementation of policy and practice
• Delivering against company expectations and policy, ensuring good governance and best practices are in place. Ensuring compliance with regulations and mitigation of risk to the business

Requirements

Professional HR certification desirable

Experience in coaching & influencing, leveraging your ability empower others through direct and indirect leadership

Demonstrate excellent organizational skills, with the ability to prioritize and adapt in a dynamic, fast-paced setting

Good working knowledge of employment legislation

Analytical/ problem-solving skills and an interest in developing commercial acumen

Delivery/facilitation skills

Experience in Talent, Performance, and Change Management

Retail experience or other customer facing sectors with high colleague headcount

Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies

Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers

Qualifications

2+ years as a HR Manager/HRBP; plus additional work experience, and functional leadership experience is preferred

Skills

Excellent organizational skills

Ability to prioritize and adapt in a dynamic, fast-paced setting

Good working knowledge of employment legislation

Analytical/ problem-solving skills

Commercial acumen

Delivery/facilitation skills

Coaching & influencing

Leveraging ability to empower others through direct and indirect leadership

Benefits

Competitive benefits and work life balance

Onboarding period in Primark’s other U.S. trading areas

Tools to support success

Pay

The pay range for this role is: $86,000 -$120,000

Schedule

This position will be on-site, overseeing three Primark locations: Northeast Mall, Grapevine Mills, and The Parks Mall