In-Store Customer Engagement Representative

About the role

ARS-Rescue Rooter is hiring Sales Lead Generators to work inside national home improvement retail stores promoting HVAC services, system tune-ups, system replacements, and indoor air quality solutions. As an In-Store Sales Representative and Lead Generator, you will engage with retail shoppers and introduce them to ARS heating and air conditioning services, supporting lead-generation, brand-awareness, and customer education while scheduling in-home consultations or HVAC services. The role offers hourly pay plus commission, flexible part-time and full-time schedules, and weekend work typically 10 AM‑5:00 PM.

Responsibilities

• Act as a retail Brand‑Ambassador, representing ARS with professionalism and enthusiasm.
• Serve as a Promotions Specialist explaining service options, system upgrades, and comfort improvements.
• Function as a Lead‑Generator and Appointment Setter, scheduling in‑home consultation and tune‑ups with service technicians and comfort advisors.
• Note: this role is not door‑to‑door, does not canvass, and does not function as a canvasser.

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, or sales experience preferred (not required).
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Ability to attend weekly in‑office meetings.
• Employment is contingent on a background check in accordance with applicable law.

Benefits

• Weekly pay via direct deposit.
• Uncapped Commission paid on top of hourly rate.
• Paid training.
• Career path into HVAC Sales Advisor roles.
• Flexible part‑time and full‑time schedules.
• Insurance available after 31 days (full‑time).
• Low‑cost medical (as low as $5/week) (full‑time).
• Dental, vision, HSA/FSA (full‑time).
• 401(k) with company match (full‑time).
• Paid time off + holiday pay (full‑time).
• Company‑paid life insurance (full‑time).

Pay

$20 – $23 per hour + commission, with an average earning potential of $20 – $30 per hour when commission is included.

Schedule

Flexible schedule; weekends required, typically 10 AM‑5:00 PM.