In-House Tour Booking Consultant- $75k-100K+

The Role

The In-House Marketing Representative's primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding guests and owners' expectations after check-in by providing resort and area information.

Responsibilities

• Identify and schedule qualified tours for our team of sales consultants.
• Participate in a proactive team effort to achieve departmental and company goals.
• Provide a high-quality and warm experience to guests and members.
• Maintain constant communication with the Director of In-House Marketing for all exceptions and events.
• Selling of attraction tickets and scheduling of transportation services for guests and members.
• Maintain absolute and thorough knowledge of area/resort information and directions.

Qualifications

• A self-motivated, goal-oriented individual who thrives in a dynamic environment.
• A strong commitment to exceptional guest service and creating positive interactions.
• Reliable transportation.
• Highly self-motivated and independent, while also excelling in collaborative team environments.
• Possesses strong persuasive interpersonal skills to effectively gain guest acceptance of ideas, plans, activities, services, or products.
• Excellent customer service.
• Strong oral communication skills.
• Strong cash handling skills.
• Timeshare sales or marketing experience a plus.

Benefits

• Bi-Weekly Pay and Commission.
• Growth Opportunities.
• 401K.
• Comprehensive Benefits – Health, Dental and Vision Plans.
• EAP – Employee Assistance Program.
• PTO - Paid Time Off.
• Discounted vacations through our "CLUB GO" program.
• Discounts through IHG including additional discounted employee benefits through our company Perks website.
• Tuition Reimbursement & Continuing Education Courses.
• Outstanding Company Culture.