In-House Marketing Representative

About the role

The primary objective is to persuade qualified in-house guests to participate in a sales presentation during their stay on the property. Representatives are responsible for exceeding guests’ and owners’ expectations after check-in by providing resort and area information while maintaining the utmost integrity and delivering a “World Class” experience with every interaction. Must be independently motivated and goal-oriented.

Responsibilities

• Identify and schedule qualified tours for the sales-consultant team.
• Participate in a proactive team effort to achieve departmental and company goals.
• Provide a high-quality, warm experience to guests and members.
• Maintain constant communication with the Director of In-House Marketing regarding all exceptions and events.

Requirements

• Dependable and goal-oriented.
• Reliable transportation.
• Self-directed and independent, yet works as a team player.
• Persuasive interpersonal skills to gain guest acceptance of ideas, plans, or services.
• Excellent customer service.
• Strong oral communication skills.
• Strong cash-handling skills.
• Full availability.
• Timeshare marketing experience preferred.

Benefits

• Lucrative compensation plans.
• Rewards and recognition programs.
• Annual bonus opportunities for select roles.
• Comprehensive medical, dental, and vision coverage.
• 401K match.
• Team member travel perks and discounts.
• Tuition assistance.
• Referral compensation program.