In House Marketing Assistant Manager

Essential Job Responsibilities

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution).
• Maintain total site marketing penetration standards set by management.
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report.
• Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.
• Prepare additional reports deemed necessary by management.
• Cook with In-House and Front Line sales management with regard to tour seats available and potential tour flow.
• Cook with sales regarding new/changes in marketing programs (booking/gifting policies).
• Maintain copies of invitations and daily tour manifests for reference purposes.
• Resolve issues pertaining to tour statuses, bookings, coding, etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.).

Minimum Requirements And Qualifications

• Education: High School Diploma, GED, or equivalent
• Training requirements: None
• Knowledge and skills: Excellent verbal and written communication skills; must maintain a high level of professionalism at all times; Ability to effectively coach, counsel and motivate direct reports; Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners); Ability to efficiently multi-task; Ability to negotiate effectively; Working knowledge of marketing databases; Ability to recruit, train and develop employees; Ability to lead by example; Detail oriented and accurate; Ability to carry out responsibilities in accordance with the organization's policies and applicable laws; Demonstrated problem solving ability; Technical Skills: Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.
• Experience: Two (2) years marketing experience required, primarily in vacation ownership industry.

Travel Requirements

Minimal

How You'll Be Rewarded

• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

Generally starting at $43,888 - $43,888 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.