In-Home Transition Consultant

What you will do

• Review intake notes and supporting information prepared by our team
• Confirm appointment logistics and prepare for the specific client situation
• Sit down with the client and family, understand what they are dealing with, and ask the questions that reveal what they actually need
• Walk the home, take measurements using a provided laser measurer, and dictate room-by-room notes (approximate size and contents density)
• Assess the potential for an on-site or warehouse auction alongside clearing or moving services
• Describe how our services fit their specific situation: clearly, confidently, and without overselling
• Field questions and address concerns, and understand what will allow this family to move forward
• Set clear expectations for next steps: a follow-up estimate by the next business day, with our team confirming receipt and fielding initial questions
• Send your recorded visit notes to our support team for processing and project documentation
• Review the completed project estimate and confirm accuracy before it goes to the client
• Send the estimate and, once the client is ready, the contract
• Take follow-up questions by phone and close the job when everything is aligned
• Ensure a warm handoff to our Operations team with a brief client-facing email introducing the next phase

Ongoing

• Stay in communication with Operations as jobs approach and complete
• Reconnect with clients where appropriate follow-up would be welcomed

How you will be evaluated

• Close rate and speed from first visit to signed contract

You will thrive here if you

• Can project warmth, calm, and competence in a home where the family is overwhelmed or under stress
• Listen before you present and ask better questions than you give answers
• Are comfortable working independently in the field and trusted to represent the brand without day-to-day oversight
• Are organized and disciplined about following a defined process and handing off cleanly to administrative support
• Have experience in consultative sales, in-home services estimating, social work, case management, or any client-facing advisory role

Compensation

• Pay is $25/hr for your time, plus a flat per-closed-job bonus paid at contract signing

The practical details

• Reliable personal transportation required
• Smartphone required
• Background check required
• About 10 to 20 home visits per month to start, each requiring roughly 2 to 3 hours including travel, the visit itself, and post-visit administration