In-Home Sales & Tech Support (Full-Time)
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no invented or summarizing away detail. Remove boilerplate etc.
We need to parse the posting.
Key info:
- It's a local, in-home field role requiring daily travel to customer residences – not Remote.
- Pay Rate: $25.60 hourly + mileage reimbursement + phone stipend + sales commission
- Full-Time Schedule: 5 days/week – Hours: 12:05pm to 9:00pm
- About the Role: paragraph.
- Here’s what you can expect to do: list of duties (Serve, Solve, Sell) with bullet points.
- Here’s what you’ll bring to the team: list of requirements/qualifications/skills.
- Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.
- We take care of you (benefits/perks): list: Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early! Uncapped commissions based on your sales performance paid bi-weekly. Mileage reimbursement based on IRS guidelines paid weekly. $35 phone stipend paid monthly. 3-4 weeks paid training where your success is our top priority.
- Get to know us: ... (some company description) maybe not needed? It's substantive but not a specific section; could be part of About the role? Might be considered "About the company". Not required heading. We can include as a paragraph under About the role maybe. But we must not invent sections. We could include it as part of About the role paragraph.
- Health and safety measures: paragraph.
- #INDDES (maybe a tag) ignore.
We need to decide sections:
- About the role: we have a paragraph describing role. Could include the initial description plus the "Here’s what you can expect to do:" maybe that is Responsibilities.
Better to split:
- About the role: short paragraph: "We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience."
- Responsibilities: the Serve, Solve, Sell model bullet list.
- Requirements: maybe the "Here’s what you’ll bring to the team:" list includes many items: comfortable working in sales environment with set targets, valid driver's license, proof of car insurance, personal vehicle, etc. Also "Must be comfortable working around household pets", "Efficient, adaptable, goal-oriented and persuasive communication skills", "Open-minded with a passion for learning...", "Naturally outgoing individual who thrives in human interaction". Also maybe "Ability to provide proof of valid car insurance (excluded: Manhattan)". Also "A personal vehicle (excluding motorcycles)". Also "Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way." Also "Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays". Also "A personal cellphone to keep in the know while on the job". Also "Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required." That could be part of Schedule or Requirements.
- Qualifications: maybe overlapping with Requirements. Could combine.
- Skills: maybe communication, negotiation, problem-solving, etc. But we already have many skill-like items.
- Benefits: list from "We take care of you (benefits/perks):" plus maybe health and safety measures? Could include health and safety as separate but not required.
- Pay: we have Pay Rate: $25.60 hourly + mileage reimbursement + phone stipend + sales commission. Also base hourly rate guaranteed, uncapped commissions, mileage reimbursement, phone stipend. Could put Pay section with those details.
- Schedule: Full-Time Schedule: 5 days/week – Hours: 12:05pm to 9:00pm. Also note about variability.
We must not create sections with filler like "commensurate with experience". We have actual specifics.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the Role
We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Responsibilities
- Serve: Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
- Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
- Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs. Use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.
Requirements
- Comfortable working in a sales environment with set targets.
- Valid driver’s license and satisfactory driving record with at least 1 year driving experience.
- Ability to provide proof of valid car insurance (excluded: Manhattan).
- Personal vehicle (excluding motorcycles).
- Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse; maximum expected travel distance is 120 miles, one‑way.
- Work a varied 5‑day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays.
- Personal cellphone to stay connected while on the job.
- Comfortable working around household pets.
- Efficient, adaptable, goal‑oriented and persuasive communication skills.
- Open‑minded with a passion for learning a wide range of skills that will carry through a variety of career paths.
- Naturally outgoing individual who thrives in human interaction.
Pay
- Base hourly rate: $25.60 (guaranteed for all hours worked, paid bi‑weekly).
- Uncapped commissions based on sales performance (paid bi‑weekly).
- Mileage reimbursement based on IRS guidelines (paid weekly).
- $35 phone stipend (paid monthly).
Schedule
- Full‑time: 5 days/week.
- Standard hours: 12:05 pm to 9:00 pm.
- Note: Work hours may vary based on business needs and market demand; flexibility may be required.
Benefits
- 3‑4 weeks paid training where your success is the top priority.
- Health and safety measures: Asurion prioritizes employee health and safety; measures are in place to ensure safety when meeting customers at their homes.
under About the role. However we must not create filler. It's okay to add as extra paragraph. But we must preserve ALL substantive information. The company description: "Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values." That's substantive. Should we include? Probably yes, as part of About the role or maybe a separate section like "About the Company". But we only have allowed headings list; we could add a paragraph under About the role after the initial description. Also "Health and safety measures:" we already included under Benefits maybe but could be separate. However we already have Benefits section; we could add health and safety as a bullet under Benefits. We also have "Get to know us: Click to see our day in the life video." That's a call to action, maybe considered boilerplate? It's not navigation/legal/EEO, but it's a promotional link. Might be considered not essential? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those; it's a promotional video link. Could keep as a paragraph under About the role? Might be considered not essential but it's substantive? It's a link to video; we could keep as a sentence. But we must not invent or summarize away detail. So we should keep it. Thus About the role could have multiple paragraphs: first paragraph about role, second paragraph about company description, third about video link. Let's craft:
About the Role
We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Get to know us: Click to see our day in the life video.
Now Responsibilities as above. Requirements as above. Pay as above. Schedule as above. Benefits as above (including training, health and safety). We should also include the note about base hourly rate guaranteed etc. Already in Pay. Check for duplication: We have mileage reimbursement and phone stipend already in Pay. Also we have base hourly rate. Good. We must ensure we didn't miss any substantive info: The "Full-Time Schedule: 5 days/week – Hours: 12:05pm to 9:00pm" captured. The note about variability captured. The "Paid training" captured. The "Earned pay can now be accessed early!" maybe we missed that. It's a benefit: ability to access earned pay early. Should add under Pay or Benefits. Let's add under Pay: "Earned pay can be accessed early (via early wage access)." Or as bullet. Add bullet under Pay: "Earned pay can be accessed early." Also "Base hourly rate is guaranteed for all hours worked and paid bi-weekly." Already. Also "Uncapped commissions based on your sales performance paid bi-weekly." Already