IN HOME SALES SPECIALIST

Help homeowners when they need it most. SerClean is a trusted restoration company serving homeowners and businesses. We specialize in water damage mitigation, mold remediation, fire and smoke restoration, and reconstruction services.

About the role

We are seeking a driven, customer-focused In-Home Sales Specialist to meet with homeowners following emergency property damage events and guide them through the restoration process. This is a consultative sales role with no cold calling. All appointments are company-generated leads. You'll meet customers in their homes, assess damage, provide solutions, and secure work authorizations during the initial visit.

Responsibilities

• Meet homeowners at scheduled in-home appointments
• Assess water, mold, fire, and other property damage situations
• Develop restoration scopes of work and present recommended solutions
• Build trust through empathy, professionalism, and clear communication
• Secure signed work authorizations and close sales opportunities
• Educate homeowners on the restoration process and next steps
• Coordinate with production teams to ensure successful project execution
• Communicate with customers, insurance carriers, and internal teams
• Complete required documentation accurately and promptly
• Respond quickly to new leads and customer needs
• Participate in after-hours and weekend on-call rotations as needed

Requirements

• 3+ years of outside sales or in-home sales experience
• Proven ability to close sales in a consultative environment
• Strong communication, negotiation, and relationship-building skills
• Self-motivated and comfortable working independently
• Ability to perform in a fast-paced, emergency-service environment
• Proficiency with tablets, mobile applications, and CRM systems
• Valid driver's license with a clean driving record

Preferred Qualifications

• Restoration, remediation, roofing, HVAC, or construction sales experience
• Experience working with insurance claims
• Estimating or scope-development experience
• Home services sales background
• One-call-close sales experience

Benefits

• Competitive base salary
• Uncapped commission structure
• Quarterly performance bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Company vehicle and fuel card
• Company phone and tablet
• Paid training and career development opportunities

Pay

$60,000 base salary + uncapped commission