In-Home Sales Consultant
Company Overview
Hiller’s mission is to be America’s best home service company by providing care, growth, and opportunity, ensuring every team member is happy. With 17 locations across four states, a 100% satisfaction guarantee, more than 34 years in business, over 850 employees, and a fleet of 600+ vehicles, Hiller delivers high‑quality residential home services.
Why Join Hiller
Hiller invests in employees to help them reach their full potential through trade knowledge and soft‑skill development. The company’s core value of CARE and its standards create a lucrative and rewarding career path, offering a family‑owned culture, healthy work/life balance, established career paths, advancement opportunities, year‑round work with no layoffs, and a supportive environment.
Benefits
- 401(k) plan with company match
- Employee referral program
- Regular performance reviews
- Paid training in a state‑of‑the‑art facility
- Medical, dental, and vision insurance
- Long‑ and short‑term disability coverage
- Company‑paid $50,000 life insurance
- Company‑paid vacation and paid holidays
- Medical Flexible Spending Accounts for family care
Compensation
Earning potential of up to six figures, with leads provided. Additional compensation includes bonus opportunities, a company vehicle and fuel card, and paid training.
About the Role
The In‑Home Sales Consultant works with new and existing customers by conducting in‑home sales consultations, assessing homeowner needs, and maintaining a strong customer focus that reflects Hiller’s values. The consultant develops and presents replacement or upgrade proposals, secures sales, processes orders, and collaborates with teammates to ensure safe and efficient delivery of services.
Responsibilities
- Follow up on sales leads and lists, both technician‑generated and self‑generated.
- Perform a complete customer needs survey on every call.
- Educate new and existing customers on service offerings using the company’s sales system.
- Maintain a closing ratio of 70% or higher for generated leads and 50% or higher for marketing leads.
- Recommend solutions, address customer objections, and highlight competitive advantages.
- Demonstrate technical expertise and maintain a high degree of credibility.
- Influence service strategies positively with homeowners.
- Prepare estimates for contracts and proposals.
- Write and present proposals effectively.
- Address resistance, negotiate value, and close sales.
- Maintain the average sales price set by the brand.
- Complete all paperwork accurately and timely for all leads.
- Prepare financing paperwork and collect payments.
- Be accessible by phone at all times, except during scheduled vacations.
- Perform other duties as assigned.
Requirements
- Must be reachable by phone at all times, except during scheduled vacations.
- Applicants will be required to undergo pre‑employment drug screening and background checks.