In-Home Installation Technician
About the role
As an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting of tech products such as home theater, computing, smart home and networking systems. Outside of delivery and installation, you’ll provide lifestyle recommendations and solve technology issues based on customer conversations.
Responsibilities
- Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
- Perform a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
- Take the lead on two-person jobs and perform other work alone
- Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines
Requirements
- Must be at least 21 years old
- Current, valid driver’s license and a driving record meeting Best Buy safety standards
- Able to acquire and maintain any state or local licensing within 90 days of hire
- Able to lift up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
- Able to lift up to 250 pounds as part of a team with the support tools such as harnesses or lifts
- 6 months of consumer electronics delivery, installation, integration and troubleshooting experience
- 6 months of customer service experience
Qualifications
- Basic Qualifications
- Preferred Qualifications
Skills
- Customer service skills
- Technical knowledge of consumer electronics
- Problem-solving abilities
- Physical stamina and strength
Benefits
We offer competitive pay, a great employee discount, financial savings and retirement resources, support for physical and mental well-being, and various forms of incentive pay to drive performance and recognize achievements.
Pay
Competitive pay based on experience and qualifications.
Schedule
Full-time position.
Company Information
Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Keywords
General Mechanic
Location
West Des Moines, IA - 50266