In Home Consultant
About the role
On-Site/Outside Relocation Sales Consultants are an integral part of the TWO MEN AND A TRUCK team. They are responsible for increasing sales, educating consumers about our company's offerings, and upholding a high standard of quality and service, ensuring an outstanding customer experience. No cold calling is required – we provide the leads directly to you.
What You'll Do
- In the field (80% of workday) performing In Home Estimates 3-4 days a week
- Travel locally to customer home and business locations
- Survey the property and take down inventory to estimate moving costs
- Recommend relevant value-added services
- Educate customers on moving practices
- Handle displeased customers calmly; communicate any concerns to management
- In office 1-2 days per week
- Input customer information accurately into move software to create an estimate
- Prepare all move-related paperwork
- Gather customer feedback through regular follow-up calls
- Create performance reports to track sales, customer satisfaction, and mystery shop data
- Handle phone and web leads during In Office days
Key Qualifications
- Strong closing ability
- Demonstrates a sense of urgency to win
- Reliable and dependable
- The ability to make sound and effective decisions in keeping with company values
- Ability to work independently and manage time effectively
- Exceptional communication skills
- Self-motivated and tenacious
What We're Looking For
- 2 or more years Sales Experience (Preferred)
- Valid driver's license and clean driving record
- Friendly, professional personality
- Exceptional communication, organization, and time management skills
- Intermediate computer skills: familiar with Microsoft Office programs and able to learn new software
Compensation
This position utilizes a base pay + commission model. Consultants receive a guaranteed hourly rate that is in conjunction with earned commissions, providing income stability while offering uncapped earning potential. The more business you book and retain, the more you earn. Base pay of $15.25 per hour plus commissions (average of $45,000-$65,000 annually). Opportunities to earn commission on sales. Company vehicle available when working.
Benefits
- Health, vision, and dental insurance available