In Clinic Visit Facilitator- Women's Health Clinic

Job Overview

Fairview has an immediate opening for an In Clinic Visit Facilitator to join our Women's Health Care team at our West Bank location in Minneapolis, MN. This is a 0.8 FTE (64 hours per two-week pay period), benefits-eligible opening.

Clinic Hours of Operation

Clinic Hours: Monday through Friday 7:30AM to 5PM. NO WEEKENDS!

Responsibilities

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in-person visit by collecting and documenting pertinent information such as the reason for their visit, patient-reported medication review, vitals collection with an automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies.
• Serves as a resource ensuring a positive patient/provider experience and supports the patient connection to the provider for the visit.
• Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow-up. This may include assisting with scheduling and coordinating follow-up appointments.
• Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Required Qualifications

• 1 year of customer service experience
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets)

Preferred Qualifications

• Current nursing, medical, social work, psychology, or pharmacy student
• Successful completion of Nursing Assistant, Emergency Medical Technician, Health Unit Coordinator program
• Medical terminology
• Epic Health Records
• Telephonic customer experience
• Previously worked in a healthcare setting

Benefits

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! For additional information, please follow this link: https://www.fairview.org/careers/benefits/noncontract

Pay

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.