Import Specialist

About the role

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Import Specialist processes and handles air and ocean import shipments for customers, ensuring the highest quality standards and providing service solutions that meet or exceed customer requirements. This role may also oversee the Customs House Brokerage (CHB) process, ensure compliance with laws and regulations, and complete custom house broker transactions and other government agency regulations in a timely manner.

Responsibilities

• Prepare, review and process appropriate documents (e.g., customer classification, commercial invoices) ensuring files contain all necessary copies, are accurate and in the proper sequence
• Process customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately
• Receive and track customer bookings/shipments, update clients on shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files
• Comply with all company business process guidelines
• Bill/Invoice each file to the respective customers, paying close attention to payment terms for the responsible party
• Resolve and reconcile incorrect payables by working with vendors and overseas offices
• Assist sales, department manager(s) and colleagues in compiling quotes
• Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
• Provide responsive customer service
• Dispatch freight for delivery and maintain communication with truckers throughout delivery
• Perform other duties as requested

Requirements

• Minimum 3 years’ experience handling imports (air and/or ocean) or a combination of education and expertise
• Experience and knowledge regarding imports, compliance, rules and regulations preferred
• Organizational skills and proficiency in communication
• Computer skills including Microsoft Office suite
• Detail-oriented, able to multitask and meet deadlines
• Able to work in a team and independently
• Knowledge of US customs laws, practices and procedures

Qualifications

• High School Diploma or GED required
• Minimum 3 years’ experience in imports or a combination of education and expertise
• Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred
• Knowledge of First Port of Arrival (FPOA) entry processes preferred
• FDA experience preferred
• Knowledge of Importer Security Filing (ISF) preferred
• Good working knowledge of Other Government Agency (OGA) transactions preferred

Work Environment

100% performed in a climate-controlled internal office environment under normal office conditions. The employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. The employee frequently stoops, kneels, crouches, and lifts weights or exerts a force up to a maximum of 25 pounds.

Follow the Company HR Policy, the Code of Business Conduct, and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.