Import Compliance Specialist

About the Role

We are seeking an Import/Export Compliance Specialist to support global trade compliance activities with a primary focus on import operations, customs requirements, and cross-functional coordination. This role will help ensure compliant movement of goods, accurate documentation, and timely support for business-critical projects.

Responsibilities

• Manage and support import compliance activities, including shipment documentation, customs entry review, tariff classification support, and broker communication.
• Use the ACE Customs portal and ACE reports to monitor, validate, and support import compliance activities.
• Manage Duty Drawback filing activities, including documentation collection, data accuracy, broker coordination, and follow-up on submissions.
• Ensure import/export records are complete, accurate, and maintained in accordance with company policy and regulatory requirements.
• Partner with internal teams to resolve shipment holds, documentation discrepancies, and compliance questions.
• Support process improvements that strengthen compliance controls and improve speed, accuracy, and visibility.
• Provide guidance to business partners on trade compliance requirements and escalate risks when needed.
• Assist with audits, reporting, and compliance reviews related to import/export activity.

Must be ITAR compliant.

Requirements

• Hands-on experience in import compliance, customs documentation, tariff classification, country of origin, valuation, and broker coordination.
• Working knowledge of U.S. import/export regulations and global trade compliance processes.
• Familiarity with the ACE Customs portal, including accessing, reviewing, and using ACE reports to support compliance activities.
• Experience managing Duty Drawback filings, including gathering supporting documentation and coordinating submissions.
• Ability to review, validate, and maintain accurate trade documentation to support compliant shipments.
• Experience partnering with logistics, supply chain, operations, legal, finance, and external customs brokers or freight forwarders.
• Strong attention to detail with the ability to identify compliance risks, resolve documentation issues, and follow through on corrective actions.
• Ability to support urgent business needs and project timelines in a fast-moving environment.
• Ability to organize and manage multiple priorities.
• Ability to manage through change and to lead change when appropriate.
• Ability to work well with others.

Qualifications

• Experience in a manufacturing, technology, or global supply chain environment.
• Familiarity with export compliance, restricted party screening, export classifications, or denied party processes.
• Experience working with ERP, trade compliance, or logistics systems.
• Customs broker license, trade compliance certification, or related professional training.

Nice to Have

• Experience with TMS or similar trade management systems.
• Certification in customs compliance (e.g., CUSECO).
• Knowledge of Incoterms and international shipping documentation.
• Working knowledge of customs regulations (e.g., ITAR, EAR, HTS, FDA, TSCA).
• Experience with ACE System and Reporting.
• Experience with global freight forwarding and customs brokerage.
• Advanced knowledge using Excel and other software for analytics.
• Experience with Duty Drawback filing.

Pay

The typical annual starting base salary for this position is from $78,240 to $95,402, which does not include variable incentive pay. This range represents a good faith estimate. Your individual base pay will depend on your skills, qualifications, geographical location, and/or experiences.

Benefits

• Comprehensive total rewards package (e.g., Medical, Dental & Vision, Health Savings Accounts, Mental Health Resources).
• Recognition programs.
• Employee stock purchase plan.
• 401(k) with company match.