Implementations Network Engineer III

As an Implementations Network Engineer III, you will support new service activations by coordinating with customers, solution architects, and vendor subject matter experts to implement network changes aligned with DISA standards. You will manage service orders through change management processes, validate customer requirements, and help drive issues to resolution when requirements are incomplete or unclear. This role blends hands-on network implementation with customer coordination, documentation, and operational reporting to ensure reliable end-to-end connectivity.

Education Requirements

• Bachelor’s degree and 4 to 8 years of prior relevant experience, or
• Master’s degree and 2 to 6 years of prior relevant experience (or an equivalent combination of education and/or experience).

Certification Requirements

• DoD 8570 IAT Level 2 baseline certification (Security+ CE or equivalent) is required.

Clearance Requirements

• Active Secret clearance.

Work Arrangement

On-Site at Scott AFB, IL.

Responsibilities

• Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented in accordance with DISA standards.
• Work directly with customers, solution architects, and vendor SMEs to implement changes and identify, analyze, and resolve issues.
• Manage Service Orders in accordance with Change Management procedures.
• Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes.
• Initiate network device configurations using configlets.
• Analyze DISN and databases to validate and implement customer requirements.
• Design and implement solutions to highly technical problems through testing, documentation, and modification of configurations on network devices.
• Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity.
• Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting.
• Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources.
• Engage with DISA project managers and/or customers to resolve issues with incomplete or unclear requirements.
• Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request.

Qualifications

• Proficient knowledge of various network hardware equipment specifications, configuration and testing processes, and industry specifications.
• Knowledge of configuring, activating, testing, and analyzing network systems.
• Network engineering, problem management, and performance management experience.
• Understanding of basic telecommunications and information technology terms and technology.
• Knowledge of data and voice network design carried over various transmissions systems, router-to-router connections using military and commercial protocols such as BGP and ISIS, switch-to-switch trunking to include VLANS, and circuit configurations through multiplexers.
• Experience with network services (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc.) and network appliances (e.g., routers, load balancers, domain name servers, firewalls).
• Ability to work in a team environment, but self-driven to complete assignments while continually developing proficiency in processes.
• Strong written and verbal communications, team building, and collaboration skills.

Desired Skills

• Prior experience at DISA, or knowledge of DISA systems and processes.
• Prior experience with SharePoint data entry.
• Experience performing customer outreach.
• Experience with DISA Request Fulfillment process and associate documents (TSRs, TSOs, completion reports) and circulars experience.
• Basic understanding of Department of Defense, its policies, and hierarchy.
• Basic understanding of DISA organizational structure and how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements.
• Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (CISSP, etc.), ITIL certification.

Pay

Pay range: $70,000–$105,000 (annual). This pay range is based on qualifications and experience, and assumes all role requirements are met.