Implementation Specialist (Variable Ops experience required)

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises, and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers, and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia, and Europe.

About the role

The Implementation Specialist for Variable Operations (internal title Business Solutions Analyst I) supports the delivery and implementation of scalable solutions within Tekion’s Professional Services organization. This role assists with gathering business requirements, documenting processes, supporting configuration, and contributing to testing efforts. The ideal candidate is detail-oriented, analytically minded, and motivated to learn how technology can improve operational efficiency and customer experience.

Responsibilities

• Assist in collecting and analyzing business and functional requirements to support solution development
• Document current- and future-state business processes, workflows, and system interactions
• Collaborate with cross-functional teams to identify pain points and recommend areas for improvement
• Participate in system configuration, testing, and user acceptance activities
• Support the creation of user documentation, process flows, and training materials
• Maintain project deliverables and assist in tracking milestones and timelines
• Perform basic data analysis to support solution design and post-implementation success

Requirements

• Position requires 90% travel
• 2-4 years of experience implementing Automotive Variable Operations (Retail & Accounting) software
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Basic proficiency with Microsoft Excel and process mapping tools such as Lucidchart or Visio
• Familiarity with enterprise systems (e.g., CRM, ERP, PSA tools) is a plus
• Strong written and verbal communication skills
• Willingness to learn project delivery methodologies and enterprise business platforms

Visa sponsorship is not available for this position.

Benefits

• Competitive compensation and generous stock options
• 100% employer-paid top-of-the-line medical, dental, and vision coverage
• Unlimited PTO and parental leave
• Free snacks and beverages
• Opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
• Be part of an early-stage, hyper-growth start-up with opportunities to grow and prosper
• Work on the latest and coolest home-grown technologies
• A dynamic work environment with a strong sense of community and collaboration
• Open and transparent culture that encourages innovation, rewards performance, and discourages hierarchy
• Exciting opportunities for career growth and development

Pay

Compensation range: $76,875 - $128,000