Implementation Specialist

About the role

The CAD/BIM Implementation Specialist will lead the integration of builder homes into the Higharc Editor, ensuring that production homebuilder workflows and plan sets are accurately translated into the platform. This role requires strong technical skills and the ability to communicate effectively with both customers and internal teams.

Responsibilities

• Lead implementation of builder homes into the Higharc Editor, managing task progress and addressing gaps until delivery
• Serve as the primary technical point of contact for builder product leads, converting existing plans and documentation into Higharc-compatible settings
• Represent Higharc in technical pre-sales conversations and provide ongoing technical support to platform users
• Deliver QA/QC on the Editor product, logging bugs and surfacing issues with precision and context
• Contribute subject matter expertise as a target user, providing structured feedback that informs product direction
• Aid architecture and engineering teams in defining requirements based on field experience and builder workflows

Requirements

• 1+ years of experience in residential drafting or architectural design, preferably with a production homebuilder
• Proficiency in CAD/BIM software, with hands-on experience producing construction documents
• Comprehension and experience with U.S. building practices, means & methods, and building codes
• Demonstrated experience managing projects through to completion
• Subject matter expert capable of quickly establishing credibility in the domain
• Potential to manage a team of internal or external resources to execute implementation of homes into Higharc

Qualifications

• Based in North or South America and able to work across US-based time zones

Skills

• Strong technical skills in CAD/BIM software
• Experience with residential drafting or architectural design
• Understanding of U.S. building practices, means & methods, and building codes
• Project management experience
• Excellent communication and interpersonal skills

Benefits

• Competitive salary with significant equity
• Flexible hours to accommodate a healthy work-life balance
• Comprehensive medical, dental, and vision coverage
• Flexible PTO and meaningful maternity/paternity leave
• Short and long-term disability plans
• 401K
• Home office stipend for remote workers

Pay

Competitive salaries with significant equity

Schedule

Flexible hours to accommodate a healthy work-life balance