Implementation Specialist
Cypress HCM · Brecksville, OH · 1 wk ago
Information Technology$24–$26/hrFull-time
Responsibilities
- Implement new client products and services within the platform.
- Utilize conversion programs or templates to import employee data into isolved.
- Accurately enter and verify all data.
- Identify and communicate client requirements effectively.
- Monitor and maintain implementation timelines.
- Record system issues in tracking systems.
- Conduct post-implementation client satisfaction checks.
- Suggest improvements for internal processes.
- Develop best practice procedures for new Implementation Specialists.
Requirements
- Associate degree or 5+ years of relevant experience
- 3+ years of HCM, Benefit, Payroll, and/or Timekeeping experience
- Strong attention to detail and time management skills
- Conflict resolution skills
- Excellent written and verbal communication skills
- Proficiency in CFM tools, Smart Sheets, and Microsoft Office Suite
- Excellent Excel skills
Featured Benefits
- Benefits
- 401K
- Fitness Reimbursement
- PTO and other company holidays
Pay
$24.00 - $26.00 per hour + Bonus