Implementation Project Manager II, EDU
Flywire · Boston, MA · Yesterday
RemoteRemoteCustomer Service$95k–$115k/yrFull-time
Job Description
The Opportunity
Flywire is seeking an experienced, self-motivated Project Manager to join our dynamic and growing team. As a Flywire Project Manager in Education, you will partner with colleges and universities to ensure the successful implementation of our suite of products.
Key Responsibilities
- Review sales documentation, develop project plans, organize project resources, manage client relationships, and deliver successful projects.
- Proven ability to plan, organize, drive, and fully execute on simultaneous multi-phase projects from end to end.
- After the contract is executed, manage and deliver projects on time, within scope, and within budget for our education partners.
- Coordinate with and manage solutions consultants, technical implementation managers, product management, relationship management, engineering support, and third-parties/vendors to develop project scope and plans, and client objectives all while gauging technical feasibility.
- Effectively manage client expectations, project risk levels, and communication across internal and external stakeholders.
- Provide accurate, timely, and detailed weekly status updates to management, including progress against the project plan, timeline changes, risks, issues, and upcoming milestones.
- Work in collaboration with various internal departments to identify needed improvements, recommend solutions, and escalate items to Director/VP as appropriate.
Qualifications
- Bachelor’s Degree (required)
- 5+ years of project management experience
- A background working for a SaaS based company or in Higher Education (preferred)
- Excellent client-facing and internal communication skills (written and oral)
- Strong organizational skills, including attention to detail and multi-tasking
- Can work independently and be self-motivated
- Baseline understanding of technology — e.g., SQL, databases, APIs, Web Services, SFTP, file troubleshooting, infrastructure and enterprise systems
- Working knowledge of Agile, SDLC, and other software development methodologies
- Knowledge of Peoplesoft, Colleague, Ellucian, and Banner products is preferred
Additional Information
- What We Offer:
- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)