Implementation Project Manager

MISSION

As a Project Manager, you will lead complex client implementations from kickoff through go-live, serving as the trusted leader responsible for delivery, communication, and client confidence. You bring structure to ambiguity, anticipate risks before they become issues, and drive projects forward with urgency and accountability.

Responsibilities

• Project Leadership
  • Lead multiple concurrent client implementations from kickoff through successful production launch.
  • Own the overall success of each project by proactively driving scope, schedule, risks, decisions, and stakeholder alignment.
  • Develop detailed implementation plans that anticipate dependencies, critical path activities, and client readiness.
  • Facilitate organized, outcome-driven meetings with clear agendas, decisions, and action items.
  • Drive accountability across client and internal teams while maintaining strong relationships.
  • Escalate issues early with recommended solutions.
• Client Leadership
  • Serve as the trusted advisor throughout implementation.
  • Communicate with confidence and tailor messages to different audiences.
  • Build credibility through preparation, responsiveness, and consistent execution.
  • Balance client advocacy with scope, timeline, and business objectives.
• Organization & Execution
  • Maintain accurate project plans, risks, milestones, and dependencies.
  • Prepare agendas, materials, and objectives for all meetings.
  • Translate complex workstreams into actionable plans.
  • Follow through relentlessly until commitments are completed.
  • Maintain high-quality project documentation.
• Continuous Improvement
  • Identify opportunities to improve implementation processes, templates, and tools.
  • Capture lessons learned and apply best practices.
  • Challenge existing processes when better approaches exist.
  • Contribute to the evolution of implementation methodology.
  • Continuously assess project health and adjust plans proactively.

Education/Experience

• 3–7 years of project management, implementation, consulting, or client-facing experience.
• Experience leading complex cross-functional projects.
• Excellent organizational, planning, and communication skills.
• Ability to manage competing priorities in a fast-paced environment.
• Comfortable learning new industries, technologies, and business processes.
• Enterprise client experience preferred.
• Healthcare, benefits administration, payroll, HRIS, or financial services experience is a plus—but not required.
• PMP certification is beneficial but not required.

Location

25% in office hybrid (Boston, MA; Maitland, FL).

Role Based Competencies

• Intellectual Curiosity: Learns quickly, asks thoughtful questions, and seeks to understand clients and business processes.
• Organization & Preparation: Plans ahead, anticipates needs, and arrives prepared.
• Client Presence: Builds trust by confidently leading client conversations.
• Ownership: Acts with urgency and accountability to drive outcomes.
• Critical Thinking: Anticipates downstream impacts and develops practical solutions.
• Communication: Communicates clearly, concisely, and thoughtfully.
• Process Improvement: Continuously improves workflows and client experience.
• Adaptability: Thrives in ambiguity and embraces change.

VALUES

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:

• Care personally: We connect personally to our "why" - are passionate and purposeful.
• Put the end-user first: When we put the end user first, we believe the rest falls into place.
• Consistently challenges the status quo: We believe the best solutions haven’t been discovered yet.
• Practice the art of inspection: We will turn over every stone to gain deeper insight to guide our actions.
• Solve the real problem: We will constantly orient on the true issue at hand and accurately and fully address.

SHARED AMBITION. INSPIRED FUTURE.

• People First: We pride ourselves in bringing talented people together and treating one another with care.
• Partner Powered: We are committed to empowering our partners, knowing our success is shared and we win as one.
• Always Advancing: We are driven by potential and relentlessly determined to achieve our goals.

COMPENSATION RANGE

$66,800.00 - $90,000