Implementation Project Manager

What You’ll Do

• Own the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings.
• Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals.
• Act as a client partner and liaison for cross-departmental collaboration and resource management.
• Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.
• Provide in-depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs.
• Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.

What You’ll Bring

• 2-5 years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience.
• Previous training experience / software training experience.
• Understanding of basic online/SaaS (Software as a Service) concepts.
• Proven time management skills.
• Project oriented mindset.

Additional Preferred Qualifications

• Previous LMS admin or training experience.
• Knowledge in the adult learning and E-learning industry.
• PMP or formal project management experience.
• Previous experience working with data import tools.

Absorb Culture

Absorb LMS

What We Offer

• Fully remote-first work with flexible work arrangements 🏡
• Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘
• New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
• Endless opportunity for career growth and internal mobility 🌱
• Employee driven DE&I programs 🫶

Who are we?

Absorb Software

Our Values

• We achieve exceptional results by genuinely caring about each other and the work we do.
• We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb

We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI-first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way.

Equal Opportunity Employer

We are proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications.