Implementation Project Manager - 340b
Latent · New York, NY · 4 mo ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Lead full-cycle implementation projects – from kickoff through go-live and stabilization – across health systems, with a focus on 340B program environments.
- Build and manage detailed project plans inclusive of 340B-specific workflows, compliance checkpoints, and audit-readiness considerations.
- Facilitate cross-functional meetings with pharmacy leadership, 340B program administrators, compliance teams, IT, and clinical operations.
- Identify risks specific to 340B environments (e.g., diversion risk, duplicate discount risk, contract pharmacy complexities) and proactively drive mitigation strategies.
- Coordinate collection and validation of required technical inputs, including pharmacy data feeds, split-billing configurations, accumulator logic, and EHR integrations.
- Partner with Latent sales, account management, engineering and product teams to align system configuration with customer-specific 340B policies and operational models.
- Monitor integrations with EHR systems (Epic, Cerner, Meditech), pharmacy management systems, and 340B split-billing platforms.
- Translate complex regulatory and technical requirements into clear project plans for non-technical stakeholders.
- Support customers in aligning operational workflows with audit-readiness and HRSA compliance best practices.
- Own all project documentation, including requirements tracking, decisions, status updates, compliance considerations, and post-go-live handoff materials.
- Develop and refine repeatable implementation frameworks specific to 340B customer segments.
- Track KPIs including activation timelines, milestone adherence, workflow readiness, and pharmacy engagement.
- Ensure seamless transition to Account Management and Support teams, with clear documentation of 340B-specific configurations and risk areas.
- Build trusted relationships with pharmacy directors, 340B program administrators, compliance officers, and operational leaders.
- Guide customers through workflow redesign, change management, and training readiness related to 340B operations.
- Drive customer accountability for data readiness, policy alignment, and implementation milestones.
- Communicate clearly with executive sponsors regarding risks, trade-offs, and go-live readiness.
Qualifications
- 3–7 years of project management experience in healthcare, health IT, SaaS implementations, or pharmacy operations.
- Direct experience working with or supporting 340B Drug Pricing Program environments.
- Strong understanding of 340B operational concepts, including: Split-billing processes, Diversion and duplicate discount prevention, Contract pharmacy models, HRSA audit considerations.
- Experience coordinating EHR and pharmacy system integrations.
- Proven ability to manage multiple complex projects simultaneously.
- Excellent communication, meeting facilitation, and stakeholder management skills.
- Demonstrated ability to drive accountability and manage risk in regulated healthcare environments.
- Experience with project management tools.
- Comfort operating in a fast-paced, high-growth startup environment.
- Preferred: Implementing or working alongside 340B split-billing vendors, PMP, CSM, or other project management certification, Experience in Series A–C healthcare SaaS companies.
Why Latent Health
Mission-driven team transforming healthcare through cutting-edge AI.
Fast-growing environment with opportunities for career growth.
Deep collaboration across clinical, technical, and product teams.
A chance to make a real impact on clinician workflows and patient outcomes.