Implementation Engineer
Stord · Las Vegas, NV · 1 wk ago
On-siteDistributionFull-time
What You’ll Do
- Own end-to-end operational readiness for warehouse launches and transitions
- Translate real-world warehouse processes into scalable WMS and OMS configurations
- Possess direct partnership with Operations design, implement, and validate operational work flows:
- Receiving, picking, packing, and shipping workflows
- Equipment, pack stations, and physical layout readiness
- Replenishment strategies, ICQA, cycle counts, and inventory states
- Configure and validate WMS and OMS workflows to support operational execution
- Execute inventory, SKU, and order data validation and reconciliation
- Execute UAT and live order testing with warehouse teams
- Support cutover and go-live execution, including rollback planning
- Provide hypercare support, monitoring throughput, SLAs, and system stability
- Create clear, usable SOPs for warehouse and CX team
- Act as the technical escalation point during live operations
Basic Qualifications
- 2+ years of experience in one or more of the following:
- WMS implementations
- Warehouse operations with system ownership
- Fulfillment or logistics technology roles
- 2+ years of hands-on experience with:
- Inventory loading and reconciliation
- Live warehouse go-lives or cutovers
- User Acceptance Testing with operational users
- 1 year of experience+ with the following:
- D2C and/or B2B fulfillment workflows
- Inventory statuses, replenishment, ICQA, cycle counts
- End-to-end order lifecycle (receive → ship)
Strongly Preferred
- Experience supporting live warehouse launches or transitions
- Exposure to:
- Carrier integrations and parcel workflows
- Hazmat, lot control, shelf life, or compliance requirements
- Experience with data validation, reporting, or SQL-based tooling