Implementation Analyst

About the role

We are seeking an Implementation Analyst to join our Implementation Team. The ideal candidate will have a Bachelor's degree in Computer Science, Finance, Engineering, Mathematics, or a related quantitative field, with 1-3 years of experience in a technical client-facing role. Proficiency in Microsoft Excel, strong project management skills, a heightened attention to detail, strong communication skills, and comfort with AI tools are required.

Responsibilities

• Implement our software for private fund clients, translating their complex requirements into working solutions
• Build relationships with clients, plan onboarding and roll-out processes for new fund managers
• Evaluate product enhancements
• Analyze key requirements for clients to help Product Managers prioritize the product roadmap
• Deliver on key milestones throughout the entire life of the project while managing the relationship with clients
• Train clients on our complex fund software and support them as they adopt our product

Requirements

Technically curious, collaborative, detail-oriented, and adaptable are essential traits for this role. You should be proficient in Microsoft Excel and have strong project management skills. A heightened attention to detail and strong communication skills are also required, including both written and verbal abilities. Additionally, you should be comfortable with and excited about using AI tools to enhance productivity and problem-solving in your daily work.

Qualifications

While a Bachelor's degree in Computer Science, Finance, Engineering, Mathematics, or a related quantitative field is preferred, we consider candidates with other relevant degrees. Experience in a technical client-facing role, such as technical onboarding, solution consulting, or implementation, is highly valued. Strong communication skills, both written and verbal, and the ability to interact with clients are essential. You should also be comfortable with and excited about using AI tools to enhance productivity and problem-solving in your daily work.

Skills

Proficiency in Microsoft Excel, strong project management skills, a heightened attention to detail, strong communication skills, and comfort with AI tools are required.

Benefits

We offer a competitive salary + equity package, comprehensive benefits, and a flexible family-friendly work environment. Some of our perks include:

• Comprehensive healthcare benefits
• Maybern covers 100% of medical, dental, and vision premiums
• HSA & FSA plans
• Family-Friendly policies
• Paid parental leave
• Flexible schedule
• Flexible PTO / sick leave
• WFH as needed to fit your needs
• 401k

The compensation range for this position is $85K - $95K.