Impact Measurement and Management Director

Essential Duties

• Develop and maintain enterprise impact measurement framework, including logic models, KPIs, and outcome definitions
• Translate organizational mission and strategy into measurable indicators and reporting structures
• Evaluate and implement new measurement approaches aligned with industry standards
• Oversee data collection processes to ensure accuracy, completeness, and consistency
• Define data governance protocols, including validation controls and documentation standards
• Review and analyze impact data to identify trends, gaps, and performance insights
• Produce required internal and external impact reports in accordance with defined schedules and standards

Team Leadership & Project Oversight

• Supervise and assign work to Impact Data Analyst and Impact Operations Manager
• Establish performance expectations and monitor deliverables against defined timelines
• Manage cross-functional projects related to impact measurement and reporting
• Oversee vendor relationships supporting data, analytics, or reporting functions

Stakeholder Engagement & Integration

• Partner with internal teams to integrate impact measurement into business processes
• Provide data and reporting to leadership to support strategic decision-making
• Coordinate with external partners, coalitions, and research organizations as needed
• Deliver training on impact measurement processes, tools, and requirements

Industry Representation & Continuous Improvement

• Participate in industry forums, working groups, and external collaborations
• Contribute to development of best practices in impact measurement and management
• Identify process improvements and implement enhancements to systems, tools, and reporting

Role Competencies/Skills

• Attention to Detail
• Collaboration & Communication
• Diversity & Inclusion
• Execution & Ownership
• Time Management
• Initiative
• Compliance
• Dealing with Ambiguity
• Data Analysis and Management
• Critical Thinking
• Financial Management
• Digital Transformation
• Information Security
• Analytical Thinking
• Change Management