Impact Director

Position Overview

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model.

Responsibilities

• Collaborate with the Director of Service and Learning (DSL) and Impact Managers (IM) to support the implementation of the Whole School Whole Child model within the Impact Department.
• Help to develop and implement City Year Orlando’s educational partnerships, vision, and measurable impact.
• Train, implement, and evaluate outcomes of the strategic education plan, WSWC model, Early Warning Indicator meetings, collection and collation of student level data, and ensure that all AmeriCorps, City Year, and school district site education goals are met.
• Ensure the implementation of WSWC with fidelity to the model.
• Directly serve as Impact Manager for one or more district schools, managing their assigned school’s Student Success Coaches (SSC).
• Serve on the Impact Leadership Team (ILT), as well as, help to support site-wide initiatives and projects.
• Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders.
• Manage implementation of partnership agreement between the school and City Year Orlando.
• Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s).
• Monitor data entry of SSCs to capture impact of WSWC on students and make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.
• Manage, coach, and develop up to 10 AmeriCorps members through a personally rewarding year of service OCPS, where they achieve service performance and standards requirements while reaching their leadership development potential.
• Support recruitment of new AmeriCorps members and current members to complete a second year of service.
• Lead on understanding and presenting the organization to OCPS district staff.
• Support building relationships with critical stakeholders to advance our work, including school administration and staff.
• Identify and engage staff within OCPS to educate them about City Year Orlando’s service and ways to support it.
• Support the adherence to Volunteer Florida, district, and Corporation for National and Community Service guidelines and expectations.
• Communicate findings to the site’s Impact Leadership Team to inform on new developments that may affect our education vision and service.
• Support the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation.
• Provide expertise in facilitating after school programming for elementary, middle, and high school youth via academic enrichment, homework and tutoring.
• Translate mission and vision from organization level to individual level and draw connections between mission and daily work.
• Apply creative problem solving when faced with perceived barriers.

Qualifications

• Bachelor’s Degree (BA/BS) required, Master’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field a plus.
• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Demonstrated ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organizations.
• Experience holding people accountable to performance goals and navigating difficult conversations.
• Experience managing diverse teams, particularly managing teams of early-workforce members.
• Proven Relationship Management Skills – the ability to strategically identify, build, and cultivate relationships within the school district, and among educational partners and stakeholders.
• Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds.
• Proven management experience.
• Excellent problem solving skills.
• Ability to apply creative problem solving when faced with perceived barriers.
• Excellent written and oral communication skills.
• Demonstrated proficiency in computer skills (MSWord, MS Excel, PowerPoint, Outlook).

Benefits

• Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays.
• You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs.
• City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.