Immigration Consultant (Entry Level)

About the role

The Immigration Consultant role is designed for early-to-mid career legal delivery professionals. This role involves supporting high-volume immigration casework and delivering day-to-day client service. Reporting to an Associate or Senior Associate, the Consultant focuses on case production, routine client communication, and developing procedural expertise across various immigration processes.

Responsibilities

• Serves as the primary point of contact for routine client communications, ensuring timely and professional responses to inquiries and updates.
• Responsible for case production, including initiating, assessing, preparing, assembling, and filing high-volume immigration filings using established templates, processes, and proprietary case management system.
• Performs administrative duties including scanning and filing of complex immigration petitions and supporting documentation to facilitate efficient case management.
• Maintains accurate and complete case records, ensuring data integrity and responsiveness to client and attorney requests.
• Utilizes reports and dashboards to prioritize high volumes of work effectively to meet deadlines.
• Conducts or supports initial case assessments and gathers required documentation from clients, including forms, supporting evidence, and biographical information.
• Drafts immigration forms and supporting letters for a variety of case types, including employment-based NIV, IV, and PERM petitions.
• Captures and tracks case status, responds to Requests for Evidence (RFEs), and monitors deadlines.
• Builds foundational knowledge across all immigration case types and develops mastery in procedural requirements, filing protocols, and client service standards.
• Ensures compliance and helps to update internal team procedures as needed following changes to immigration law and policy.
• Participates in internal training programs and contributes to process improvement initiatives to enhance team efficiency and service quality.
• Escalates operational issues promptly to legal team leadership.

Qualifications

• Skills and Abilities:
  • Attention to Detail: Produces accurate, compliant immigration forms, letters, and case documentation.
  • Client Communication: Responds promptly and professionally to routine client inquiries and information requests.
  • Organization & Time Management: Prioritizes high-volume workloads using reports and dashboards to meet deadlines.
  • Learning Agility: Quickly absorbs new processes, systems, and immigration requirements and applies them to casework.
  • Technical Proficiency: Navigates case management systems and document-handling tools effectively.
  • Document & Data Management: Maintains clean, complete, and well-organized case records with strong data integrity.
  • Problem Solving: Conducts basic case assessments and escalates issues or anomalies appropriately.
  • Team Collaboration: Works reliably with attorneys and colleagues to support smooth case progression.
  • Professionalism: Handles sensitive information with discretion and maintains a consistent, service-focused demeanor.
  • Process Adherence: Follows established workflows, templates, and filing protocols with consistency.
• Qualifications:
  • Minimum Education And Experience: Bachelor’s degree; OR 0–5 years of business immigration experience; OR A combination of education and experience that together demonstrates readiness for the role.
  • Skills and Abilities: Attention to Detail, Client Communication, Organization & Time Management, Learning Agility, Technical Proficiency, Document & Data Management, Problem Solving, Team Collaboration, Professionalism, Process Adherence.

Benefits

Includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. The expected salary range for this position is between $55,000 and $69,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.