Imaging Services Assistant - FT - Days - MHM

About the role

Provides clerical and technical support for the Imaging Services department. Employees in Imaging Services at Memorial Healthcare System enjoy participating in an excellent, unrivaled culture where patient safety, quality, and outstanding customer service are valued above all else. Extensive teamwork and collaboration are encouraged across the modalities to improve patient outcomes and provide a rewarding experience for employees.

Responsibilities

• Creates electronic files for release of information to authorized individuals, including legal requests received via subpoena, using properly executed forms.
• Communicates findings of Imaging exams to various caregivers, including verifying the transmission of critical findings.
• Transports patients via wheelchair, stretcher, bed, or neuro chair to designated sites as requested, including patients with oxygen tanks, intravenous pumps, drips, monitors, and other equipment.
• Performs daily inspections on radiologist reading workstations. Escalates any findings with Radiology IT services for resolution.
• Manages electronic Imaging exams for timely interpretation, oversees interpretation workflow for interpreting physicians. Performs audits for any exams pending final interpretation/results or any electronic files incorrectly stored.
• Manages and distributes patient radiology-related imaging and PHI. Prepares and distributes patient records including original film, digital images burned to CD or DVD, electronic receiving and release of images.
• Greets patients, verifies prescriptions with providers, schedules patients as needed.
• Answers department and reading room phones, directing callers and providing follow-up as needed.

Requirements

• High School Diploma or Equivalent (Required)
• BLS Certification from the American Heart Association (Required)

Skills

• Accountability
• Administrative Support
• Customer Service
• Organization Skills
• Patient and Family-Centered Care
• Patient Safety - Ancillary/Support
• Patient Transport
• Responding to Change
• Standards of Behavior
• Workload Management

Working Conditions and Physical Requirements

• Bending and Stooping: 60%
• Keyboard Entry: 60%
• Kneeling: 20%
• Lifting/Carrying Patients 35 Pounds or Greater: 60%
• Lifting or Carrying 0 - 25 lbs Non-Patient: 40%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient: 20%
• Lifting or Carrying > 75 lbs Non-Patient: 20%
• Pushing or Pulling 0 - 25 lbs Non-Patient: 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient: 60%
• Pushing or Pulling > 75 lbs Non-Patient: 60%
• Reaching: 60%
• Repetitive Movement Foot/Leg: 20%
• Repetitive Movement Hand/Arm: 20%
• Sitting: 40%
• Squatting: 20%
• Standing: 40%
• Walking: 40%
• Audible Speech: 80%
• Hearing Acuity: 80%
• Depth Perception: 80%
• Distinguish Color: 80%
• Seeing - Far: 80%
• Seeing - Near: 80%
• Exposure to Biohazardous Waste: 40%
• Exposure to Biological Hazards - Respiratory: 40%
• Exposure to Biological Hazards - Skin or Ingestion: 40%
• Exposure to Blood and/or Bodily Fluids: 40%
• Exposure to Communicable Diseases and/or Pathogens: 40%
• Exposure to Hazardous Chemicals: 20%
• Exposure to Hazardous Medication: 20%
• Exposure to Latex: 20%
• Computer Monitor Use: 60%
• Exposure to Fire Risk: 20%
• Exposure to Magnetic Fields: 20%
• Exposure to Moving Mechanical Parts: 40%
• Exposure to Needles/Sharp Objects: 40%
• Exposure to Potential Electric Shock: 20%
• Exposure to Potential for Physical Assault: 20%
• Exposure to Radiation: 20%
• Exposure to Wet or Slippery Surfaces: 20%

Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment, provide customer service, and have basic computer experience.

No prior work experience required.