Imaging Professional Support Supervisor

About the role

At Loyola Medicine, our Imaging Professional Support Supervisor plays a critical role in leading teams, optimizing operations, and ensuring every patient receives the exceptional service and care they deserve.

Responsibilities

• Oversees daily operations, staffing, and scheduling to ensure efficient department performance and quality patient care.
• Makes sure productivity, performance metrics, and operational goals are met; implements process improvements as needed.
• Conducts staff huddles, addresses operational issues, and ensures compliance with departmental and regulatory standards.
• Recruits, hires, trains, and develops imaging staff.
• Provides coaching, performance feedback, and corrective action when necessary.
• Promotes professional development, ongoing education, and a culture of accountability and excellence.
• Oversees scheduling operations to maximize patient access and department efficiency.
• Collaborates with physicians and leadership to optimize resources and patient flow.

Requirements

• Associate degree or equivalent training acquired via work experience or education.
• Minimum 6-10 years of previous job-related experience.
• Minimum 5+ years of previous job-related experience preferred.
• Bachelor’s degree preferred.
• Computer skills: EPIC, Microsoft PowerPoint, PACS, Patient Safety Communication System, UKG.

Qualifications

• Additional qualifications (nice to have): Bachelor’s degree, 5+ years of previous job-related experience in healthcare or service industry, preferred industry work experience in healthcare or service industry.

Skills

• Strong leadership and problem-solving abilities.
• A commitment to delivering outstanding service while supporting the goals of the Imaging department.

Benefits

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