Imaging Front Desk Associate
Millennium Physician Group · Venice, FL · 2 wk ago
Customer ServiceFull-time
How Will You Make An Impact & Requirements
- Handles multiple calls and texts through delivery of exceptional customer service and support
- Knowledge of special procedure scheduling (facilities, protocols and procedures)
- Works directly with Radiologists and referring providers to ensure proper communication and documentation of STAT findings
- Assigns Radiology cases as needed
- Data entry in Fuji
- Administrative tasks in relation to locations/leasing (space, renewals, leases)
- Directs providers when questions are raised regarding imaging results and catalog issues
- Dates all interactions via telephone in chart to ensure patient and providers are notified properly
- Excellent communication skills to handle calls in a high volume practice
Requirements
- High school diploma or general education degree (GED)
- Radiologic experience of 1+ years, preferred
- Experience working in a fast paced, multi-tasking environment
- Strong computer and phone skills
- Attention to Detail, accuracy, Pride themselves on the ability to organize and process information
Benefits
- 3 weeks PTO & 8 paid holidays
- Medical, Dental, Vision
- Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
- 401(k) with match
- Employee Wellness
- Other Employee Discount programs like Tickets at Work and cell phone discounts
- Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more