Imaging Engineer II

Responsibilities

• Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on complex medical imaging equipment
• Repair, install, and calibrate complex medical imaging equipment
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
• Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
• Maintain Clinical Engineering expertise through ongoing training and education
• Assist with Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise

Regulatory Compliance

• Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
• Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
• Responsible for ensuring all service and documentation is complete, timely, and accurate
• Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety

Account Relationship Management

• Build and maintain customer relationships
• Discuss equipment status and functionality with clinicians
• Adhere to the Mission, Vision, and Values of the organization(s) served
• Provide a positive representation of TriMedx services by integrating the core values into job performance

Inventory

• Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
• Verify the completion of security analysis for new customer equipment
• Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
• Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
• Make recommendations regarding inventory

Skills and Experience

• Minimum 3 years’ experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment
• Frequent need to reach, pull, and/or employ fine motor skills during the installation, servicing, and maintenance of medical equipment
• Frequent need to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment
• Frequent need to operate tools/machinery that use hand and/or foot controls (e.g. drills, saws, electronic test equipment, etc.) when servicing medical equipment
• Frequent need to lift, carry, or otherwise move up to 50 lbs while working with medical equipment
• Valid drivers license required; variable travel requirements depending on primary site that may require use of personal vehicle

Education and Qualifications

• 2 year degree in a technical/electronics field or equivalent experience required
• This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical related certification program
• Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required
• Knowledge of Microsoft Office (Excel) and networking applications required
• Ability to integrate information from a variety of sources
• Excellent interpersonal and customer service skills
• Strong written, verbal, and presentational communication skills