Imaging Assistant (Interventional Radiology) - FT, Days

About the Role

Acts as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication, and report management as needed. Assists in requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements.

Responsibilities

• Prioritizes all patients' orders in order of time received and/or severity of diagnosis.
• Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience.
• Accurately schedules patients for Imaging exams.
• Ensures accuracy of physician orders and account information prior to patient check-in. Performs order entry with scanning of support documents, as needed.
• Provides images and reports to healthcare provider and/or patient as requested. Knowledgeable of offsite storage and retrieval.
• Manages outside images to include importing outside images into PACS system.
• Researches, retrieves, and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumor Board, and quality assurance projects, as needed.
• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician. Coordinates team member schedule/coverage as needed.
• Stays abreast of organizational, affiliate, and departmental changes/updates by checking email on each shift.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent preferred.
• No previous experience required; previous support experience preferred.

Skills

• Knowledgeable in all scheduling, admissions, and radiology information functions.
• Knowledgeable in all aspects of image storage, retrieval, and printing.
• Customer service skills.
• Basic computer skills.
• Data entry skills.

Schedule

Day shift

Location: Richland Facility, 1510 Richland Hospital, Department of Radiology Administration