IMAGING ASSISTANT - FULL TIME 3p-11:30p

Location: Lansing, MI

About the role

Assist patients, physicians, customers and caregivers in an accurate, organized manner. Serves as the initial contact with patients arriving for Imaging Services.

Responsibilities

• Greet patients and obtain pertinent patient demographic/insurance information for registration to process orders for patient exams.
• Respond to inquiries concerning the activities and operation of department by referring to established policies and procedures.
• Answer all incoming phone calls.
• Copy films from PACS for referring physicians and patient pick up.
• Provide support and assistance to the Radiologists to streamline workflow in an electronic environment that facilitates rapid turnaround of interpretation results.
• Operate various standard office equipment such as photocopier, fax, computer and tube system.
• Use of computer/specified computer programs, to obtain department reports.
• Fix patient files in PACS System (demographics with correct images).
• Distribute and call radiology preliminary results to ED, Critical Care and Nursing Units and referring physicians.
• Assist with the completion of studies on the Incomplete Worklist, by checking in patient's study, correcting demographic errors and coordinating physician interpretation of study.
• Obtain patient information, lab results, prior images for Radiologist review prior to scheduling biopsy procedures.
• Schedule MRI exams ordered for inpatients.
• Assist technologists with various duties such as transporting and moving patients and identifying images for processing.
• Responsible for Ultrasound, Okemos, Sparrow Health Center Lansing and Mammography duties as assigned for relief during vacations, sick calls, etc.

Requirements

• High School Diploma or GED.
• Adept with customer service.
• Ability to work at multiple locations.
• Effective communication skills to interact with diverse populations.
• Ability to perform duties in stressful situations.

Qualifications

• Preferred: Knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course.
• Preferred: Previous experience working in a healthcare environment.

Schedule

Shift: Evenings

Status: Full-time

Facility: Sparrow Hospital

Experience Level: New Grad