IIH Team Leader
Children's Hope Alliance · Charlotte, NC · 3 days ago
Information Technology$49k–$59k/yrFull-time
Description
Lead with purpose. Transform lives. Strengthen families. At Children’s Hope Alliance, we believe every child deserves the opportunity to grow up in a safe, stable, and supportive home. As an IIH Team Lead, you’ll guide a dedicated clinical team in delivering high-impact, home-based services that help families stay together and thrive.
What You’ll Do
- Lead Clinical Excellence
- Oversee the delivery of intensive, family-centered services designed to stabilize home environments and prevent out-of-home placements
- Provide clinical guidance and support to your team, ensuring high-quality, evidence-based care
- Participate in or oversee assessments, treatment planning, and service delivery to meet each family’s unique needs
- Drive Meaningful Outcomes for Families
- Help families develop skills to manage behavioral and emotional challenges
- Support youth through individual and family therapy, skills-building, and crisis intervention
- Connect families to vital community resources such as schools, healthcare providers, and social services
- Supervise & Develop Your Team
- Lead, coach, and mentor IIH team members through regular supervision and team meetings
- Support staff development, performance management, and ongoing training
- Partner in recruiting and onboarding new team members to build a strong, mission-aligned team
- Manage Program Performance
- Oversee program operations, including service utilization, outcomes, and continuous quality improvement
- Ensure services meet regulatory requirements and documentation standards
- Collaborate with leadership to meet program goals, manage budgets, and expand impact
- Be a Responsive Leader
- Provide guidance during crisis situations and ensure timely, effective interventions
- Participate in an on-call rotation to support staff and families when urgent needs arise
- Help ensure continuity of care through strong aftercare planning and support
What Makes You a Great Fit
- You’re a confident clinical leader who enjoys mentoring and developing others
- You’re passionate about keeping families together and improving outcomes for youth
- You excel in fast-paced, high-impact environments where adaptability is key
- You balance strong clinical judgment with organizational and leadership skills
What You’ll Need
- Master’s degree in a human services field
- Active or provisional North Carolina licensure (LCMHC(A), LCSW(A), or LMFT(A))
- At least 1 year of experience working with children and families in a similar setting
- Strong knowledge of mental health practices, regulations, and service delivery models
- Valid NC driver’s license and ability to travel locally
Why Join Children’s Hope Alliance?
- Lead a mission-driven program focused on family preservation
- Be part of a collaborative, purpose-driven leadership team
- Grow professionally through supervision, licensure support, and continuing education
- Make a meaningful impact in your community every single day
Requirements
- Education and Experience Requirements
- Minimum of Master’s Degree and 1 year experience in a human service field and North Carolina licensure or provisional licensure in one of the following disciplines: LCMHC(A), LCSW(A), LMFT(A); Plus a minimum of 1 year experience working with same or similar client population required.
- Requires knowledge and the ability to practically implement mental health regulations and clinical services.
- Requires effective communication, decision making, analytical, interpersonal, leadership and professionalism skills and abilities.
- Must have basic computer and math skills.
- Must have a valid North Carolina’s Driver’s License.
- Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.
Physical Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear.
- The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
- Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
- Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
- The work environment will contain slight to moderate office-related noises.
- The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
- The employee must occasionally travel to different locations in the course of work.
- Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.