Ignite Steakhouse Host, Southland Casino

About the Role

Delaware North Gaming is hiring a full-time or part-time Host to join our team at Southland Casino in West Memphis, Arkansas. As a Host, you will be responsible for welcoming guests and managing the host station. This is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$15.00 - $16.50 / hour

Benefits

Delaware North provides a comprehensive benefits package designed to support your personal and professional well-being. All team members receive:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

More information can be found at https://careers.delawarenorth.com/whatweoffer.

Responsibilities

• Review the floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer the restaurant telephone line during assigned hours of operation

Requirements

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical Requirements

• Ability to remain on feet for the entire length of the shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Schedule

• Evenings
• Every weekend

About the Company

Southland Casino Hotel, owned and operated by Delaware North, features more than 2,200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and a sportsbook. Our new hotel includes 300 luxurious rooms and suites. Located in West Memphis, Arkansas, Southland is only a short drive from downtown Memphis, Tennessee.

Delaware North is a family-owned company with over 100 years of history, offering unique career growth opportunities across the globe. Our operations span iconic sports arenas, national parks, casinos, and more. Whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, we are invested in helping you achieve your career goals.