IFIB-ACT-SACT-25-01_#23 – ONBOARDING & LEARNING SUBJECT-MATTER EXPERT

Skills, Knowledge, Experience Required

• Certification, including a degree or other advanced professional qualification, in Organizational Development, instructional design and education, or a related field.
• Minimum of 3 years in the last 6 years in the field of organizational development and learning, or corporate skills development in complex knowledge-based organizations.
• Experience shaping experiential learning and skills development for multinational audiences, especially for high and low power-distance audiences.
• Experience in shaping staff onboarding and communication of business information.

Duties/role

• Define “personas” to demonstrate understanding of the ACT target audience(s) and to test pathways.
• Collect and consolidate business information requirements for staff, shaped to levels of experience and cultural awareness.
• Develop learning pathways / maturity models that consider staff competencies (knowledge, skills, and experience) for cross-organizational culture, NATO-specific topics, and in defined functional areas.
• Collaborate with ACT culture and functional communities to design specific pathways.
• Research functional or skills standards, where functions have reasonable civilian or military equivalents with accessible information.
• Run workshops to elicit, consolidate, and / or validate functional requirements.
• Consolidate job descriptions to identify stated functional levels.
• Communicate pathways via maturity models and / or competency roadmaps, using standard MS Office tools and / or central intranet resources.
• Define and support onboarding activities for new staff up to 12 months from arrival to embed organizational culture.
• Develop learning games, role-play, and other experiential learning events.
• Collect, consolidate, and act on feedback received across competency development activities.
• Perform additional tasks as required by the COTR related to culture assessment and formation, or staff training development.