IDR-439949 | Senior Fullstack Engineer

This is a 2-year contract role in Walnut Creek, CA.

Responsibilities

• Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

Requirements

• High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
• Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
• 2+ years in a client-facing role (working with clinical staff, asset inventory).
• Experience dealing with over 5 daily PC refreshes or 25 weekly PC refreshes.

Benefits

• Full benefits during the contract (Medical, Dental, Vision, etc.).
• Competitive compensation.
• Excellent work/life balance.