Identity Access Management - IAM Analyst

About the role

This role is ideal for a service-minded IT professional who enjoys problem-solving, collaborating across teams, and supporting secure access across a large application environment.

Responsibilities

• Manage identity and access requests, including onboarding, offboarding, application security, and file share access
• Use ServiceNow and IAM tools to review, route, and complete access-related service requests
• Support least-privilege access, logical access controls, and compliance with enterprise security standards
• Partner with IT, security, and business teams to resolve access issues and improve IAM processes
• Participate in audit support, access reviews, documentation, and ongoing process improvement

Requirements

• 2+ years of experience in IT service management, IT operations, infrastructure support, help desk, quality assurance, knowledge support, or a related security-focused IT environment
• Strong customer service, communication, collaboration, and problem-solving skills
• Ability to manage priorities, work independently, and contribute within a team environment
• Familiarity with IAM concepts, access administration, ticketing systems, compliance, or audit support
• Experience with Active Directory, CyberArk, SailPoint, Microsoft Entra, or SAP security is a plus

Qualifications

• High school diploma or equivalent
• Valid driver's license and reliable transportation

Skills

• ServiceNow
• IAM tools
• Active Directory
• CyberArk
• SailPoint
• Microsoft Entra
• SAP security

Benefits

• Comprehensive benefits package supporting employees’ health, financial security, and well-being
• Multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts
• Automatic enrollment in a company-funded 401(k) plan
• Paid time off and holidays
• Casual dress environment

Pay

Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.

Schedule and On-Call

This is a full-time, in-office hourly role based in League City, Texas. Team members participate in a rotating on-call schedule, typically a two-week rotation about once per quarter, to support after-hours security-related access needs.