IDD Monitoring Coordinator Southern

About the role

This position is responsible for ensuring that services for members who receive Home and Community Based Services (HCBS) of Residential, Day Support, and Supported Employment are monitored based on the HCBS requirements during the member's plan year. The focus of this position is to ensure compliance with the final HCBS rule.

Responsibilities

• Maintain compliance with state standards, waiver requirements, and Medicaid regulations, including review of service documentation, review of claims, etc.
• Promote satisfaction with services through ongoing communication and timely follow-up on any concerns/issues.
• Make announced/unannounced monitoring visits to members, including nights/weekends as applicable.
• Ensure that services are monitored as needed, including direct observation of service delivery, telephonic contact, emails, etc., in all settings.

Requirements

Dynamic, proactive approach to assessment, monitoring, and working with the Care Management team to ensure quality support and consistent adherence to waiver requirements.

Qualifications

• Bachelor’s degree in a related field (e.g., social work, public health, psychology)
• Experience in managing and monitoring HCBS services
• Knowledge of Medicaid regulations and state standards
• Ability to communicate effectively with clients and staff
• Proficiency in Microsoft Office Suite

Skills

• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Proficiency in data analysis and reporting tools

Benefits

• Typical working hours: 8:30 am - 5:00 pm
• Flexible work schedules with some roles having management approval

Pay

$54,106 - $67,210 annually

Schedule

Typical working hours: 8:30 am - 5:00 pm; flexible work schedules with some roles with management approval.