ID- Install Technician, Infrastructure Delivery

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

As an Infrastructure Delivery Installation Technician, you will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. You should possess technical aptitude, strong written and oral communication skills, and the ability to deal effectively with people in a wide variety of situations. Strong analytical skills and demonstrated problem-solving ability are essential. You will leverage your experience exercising high levels of initiative, judgment, and diplomacy while working both independently and with a team.

Responsibilities

• Moving and implementing large enterprise equipment
• Installing fiber and copper cabling and patching cabling between equipment
• Ensuring proper safety and security standards are maintained during cabling and rack installation
• Following well-established hardware installation procedures and break-fix activities
• Safely using material handling tools and equipment
• Traveling within and outside of the regional work area (requires a reliable personal vehicle and valid driver’s license)

Requirements

• High school diploma or equivalent
• 1+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management
• Ability to work in an environment that operates 24/7, including participation in primary responder rotation and after-hours support as needed
• Willingness to work in cramped, elevated, or noisy environments
• Ability to bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day
• Ability to regularly lift and/or move up to 40 pounds and participate in group lifts for 41+ pounds
• Ability to ascend and descend ladders, stairs, and gangways safely and without limitation
• Work authorization without employer intervention (Amazon is not able to provide sponsorship now or in the future for these positions)

For positions in Oregon (OR) and Ohio (OH): These sites are within the AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region is restricted to Amazon employees who are U.S. Citizens (GovCloud may not be accessed from outside of the United States).

Preferred Qualifications

• Industry standard certifications (CompTIA, CCENT, Network+)
• Knowledge of network cabling, optic types, and test equipment
• Experience with cabling infrastructure best practices and methodologies
• Experience with medium to large, complex project scopes and ambiguous details within work environment
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services trusted by startups and Global 500 companies.

We value diverse experiences and encourage candidates from all backgrounds to apply, even if your career path hasn’t followed a traditional route. We strive for work-life harmony, supporting flexibility to balance professional and personal life. Our inclusive culture fosters learning and curiosity, with employee-led affinity groups and events like Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. We also offer mentorship and career growth resources to help you develop as a professional.

Pay

• Arizona (Mesa): $27.98 - $48.99 USD hourly
• Indiana (New Carlisle): $27.98 - $48.99 USD hourly
• Mississippi (Canton/Vicksburg): $25.19 - $44.08 USD hourly
• Ohio (Dublin/Plain City): $27.98 - $48.99 USD hourly
• Oregon (Hermiston/Umatilla): $27.00 - $48.99 USD hourly
• Pennsylvania (Berwick): $27.98 - $48.99 USD hourly
• Texas (Garland): $27.98 - $48.99 USD hourly
• Virginia (Ashburn/Manassas/Sterling): $27.00 - $48.99 USD hourly

Benefits

Starting Day 1 of employment, Amazon offers:

• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

Learn more about our benefits at hiring.amazon.com/why-amazon/benefits.