ICT Product Owner Mopar Demand Supply Systems

About the role

We are looking for a proactive and detail-oriented IT Product Manager for the Mopar North America Demand & Supply Systems. This role bridges the gap between business strategy and technical execution, ensuring that solutions meet customer needs, align with IT architecture, and support scalable growth while maintaining reliable operations.

Responsibilities

• Understand Mopar’s Long-Term Strategic Business Plans and Vision.
• Define and communicate the product vision and strategy for the Global Demand & Supply Systems platform, aligning with business goals.
• Develop and manage the product backlog, prioritizing features based on customer needs, business value, and technical feasibility.
• Collaborate with global convergence cross-functional teams (design, develop, implement, support) to deliver high-quality solutions that enhance the customer journey regionally and globally.
• Gather and refine requirements from stakeholders, translating them into actionable user stories and acceptance criteria.
• Conduct market research and competitor analysis to inform product decisions and identify opportunities for innovation.
• Act as the primary point of contact for product-related queries, feedback, and updates.
• Lead strategic projects, including the implementation of the Global Advance Planning System and the Global Vehicle Launch and Parts readiness for North America.
• Manage the Development/Support Team, overseeing Business Analysts, ICT-India, and Supplier Partners to implement projects, key initiatives, and provide production support.
• Provide support for Financial Management budget and forecast processes as required.
• Support Contract & Supplier Management, Legal, and Purchasing teams on an ongoing basis and during sourcing and contract negotiation efforts.
• Develop sufficient knowledge of service provider contracts to effectively leverage supplier capabilities through active participation in dialogue, training, and product reviews.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Minimum 5 years of experience managing ICT teams with direct reports, and reporting to senior management.
• Minimum 5 years of experience in product ownership or business analysis within IT environments.
• Experience implementing or managing SaaS demand planning and forecasting systems such as Servigistics, Blue Yonder, Kinaxis, etc.
• Familiarity with Mainframe, EDI, APIs, cloud infrastructure, business analytics, AI/ML, and data security best practices.
• Experience with Agile/Scrum methodologies and software development cycle.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Excellent communication and presentation abilities, with a proven ability to explain complex technical concepts to diverse audiences.

Preferred Qualifications

• Master’s degree in Computer Science, Information Systems, Business, or related field.
• Strong understanding of Aftersales demand planning platforms (e.g., Servigistics, Blue Yonder, Kinaxis, Mopar Planning System) and backend systems (ERP, SaaS, Legacy Systems).

Benefits

• Comprehensive Health & Well-being Coverage: Medical, dental, vision, and prescription drug coverage from day one, plus an Employee Assistance Program (EAP) for confidential support.
• Family Building Benefit: Support for fertility and infertility treatments, adoption services, and gestational surrogacy.
• Generous Paid Time Off: 17+ paid holidays (including a year-end shut-down from December 24th through New Year’s Day), vacation, float & wellbeing days, sick time, and fully paid parental leave.
• Competitive Retirement Savings Plans: Employer match on 401k, Roth, and Catch-Up contributions, plus an employer contribution even if you don’t contribute.
• Income Protection & Insurance Options: Employer-provided and voluntary plans, including life insurance, group accident, and critical illness coverage.
• Company Vehicle Lease Program: Eligible employees and their families can lease Stellantis vehicles with insurance, maintenance, and unlimited miles included, plus exclusive discounts on Stellantis products.
• Support for Growth and Giving Back: Tuition reimbursement, student loan refinancing programs, and 18 paid volunteer hours annually.