Ice Cream US Albertson Northwest CBM

With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work: we move fast and keep things simple, turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next, embracing digital, using data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The Role

Customer Business Development is the commercial engine of The Magnum Ice Cream Company. We partner closely with our retail customers and cross‑functional teams to create and execute strategies that grow the ice cream category, strengthen our iconic brands, and deliver value for both our customers and our business. As the Customer Business Manager – Albertsons West Region, you will be fully dedicated to accelerating profitable growth with one of our most strategic retail partners. This role is responsible for leading the customer relationship across Albertsons, building strong connections at both the division and corporate levels, and identifying opportunities to drive category growth through assortment, merchandising, promotion, digital activation, and retail execution. You will serve as a trusted partner to both Albertsons and internal teams, translating customer needs and market opportunities into winning business plans that deliver sustainable growth.

Responsibilities

• Own and strengthen business relationships with Albertsons stakeholders across divisions and corporate teams, serving as a strategic partner and trusted advisor.
• Deliver sales, profit, share, distribution, and execution objectives across The Magnum Ice Cream Company's portfolio while improving return on customer investment.
• Lead annual and ongoing business planning with Albertsons, developing and executing joint business plans that align customer priorities with company and brand objectives.
• Drive regional engagement strategies across assortment, merchandising, promotion, retail execution, and digital commerce to maximize growth opportunities.
• Identify and capitalize on opportunities to expand distribution, optimize assortment, improve merchandising effectiveness, and increase category growth.
• Apply customer and company P&L management principles, trade strategy, net revenue management, and financial discipline to business decisions and investment plans.
• Partner closely with Shopper Marketing, Category Management, Category Insights, dCommerce, Business Development, Supply Chain, and Finance teams to convert strategy into marketplace execution.
• Leverage customer insights, shopper behavior, brand priorities, and operational realities to develop practical, persuasive, and growth‑oriented recommendations.

Requirements

• Experience in customer business development, sales, account management, category management, or commercial leadership with the ability to operate confidently within large‑scale retail environments.
• Strong skills in customer relationship management, joint business planning, financial acumen, negotiation, and strategic selling.
• Ability to analyze complex business challenges and translate insights into actionable growth strategies.
• Understanding of retail execution, assortment planning, promotional strategy, and category growth principles.
• End‑to‑end thinking with ownership for delivering business results.
• Comfort working in a fast‑moving, evolving organization and managing multiple priorities simultaneously.
• Values collaboration, clear communication, and low‑ego ways of working across customers and cross‑functional teams.
• Builds credibility quickly and effectively influences stakeholders both internally and externally.

Schedule

Remote, with travel throughout the Albertsons West Region as needed. Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship.

Pay

The pay range for this position is $103,000 to $154,400. Compensation decisions consider a wide range of factors including skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is bonus eligible.

Benefits

• Market‑competitive pay and performance‑related rewards
• Flexible ways of working
• Support for health, wellbeing, and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Health insurance (including prescription drug, dental, and vision coverage)
• Retirement savings benefits
• Life insurance and disability benefits
• Parental leave, sick leave, paid vacation and holidays
• Access to numerous voluntary benefits

Specific benefits vary by location. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Why join us

This is a place for people who are passionate about ice cream and are growth obsessed — both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could. You’ll thrive here if you value an inclusive culture, with low ego and hierarchy, and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.