Ice Cream Maintenance Manager

About the role

The Maintenance Manager leads all Production and Facility Maintenance operations in a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors.

Responsibilities

• Serve as a culture leader, consistently role-modeling The Ice Cream Way behaviors: Ownership, Teamwork, Pride in Quality, Safety Mindset, and Continuous Improvement.
• Champion a proactive safety culture and lead full implementation of all site Safety, Health, and Environmental programs.
• Participate in the Central Safety Health Environmental Committee (CSHEC), owning required programs and ensuring compliance with OSHA, GMP, and internal safety standards.
• Embed ICMS practices in daily work systems, assuring strong governance, disciplined execution of standards, and operator engagement in sustaining improvements.
• Build an inclusive, respectful environment where employees feel empowered to own results and take action when safety or quality is at risk.
• Manage end-to-end Production and Facility Maintenance operations for the Sikeston site, ensuring asset reliability, uptime, and adherence to ICMS Engineering & Maintenance standards.
• Oversee all Process Safety Management (PSM) requirements for ammonia refrigeration, steam, electrical, and high-hazard systems.
• Provide leadership in the operation and maintenance of three mix control plants servicing high-volume ice cream production.
• Lead Preventive Maintenance (PM) Pillar Champion activities, ensuring standards, schedules, centerlines, and asset strategies are executed with excellence.
• Strengthen PM and autonomous maintenance systems to improve mean time between failures (MTBF) and reduce unplanned downtime.
• Manage Parts Room operations, inventory optimization, and cost control in alignment with ICMS Work Processes.
• Collaborate with Safety, Quality, and Production partners to drive reliability improvements, capability building, and disciplined problem-solving.
• Support Capital Expenditure Request (CER) development, long-term infrastructure planning, and execution of transformation initiatives.

Requirements

• Bachelor’s Degree or higher in Engineering or related field.
• Minimum 5 years of maintenance leadership experience in manufacturing (24/7 environment strongly preferred).
• Proven experience leading technical teams and driving results through structured systems such as ICMS, UMS, WCM, TPM, or Lean.
• Deep knowledge of GMPs, HACCP, OSHA requirements, and manufacturing compliance.
• Strong technical understanding of mechanical, electrical, and manufacturing systems.
• Overall knowledge of refrigeration systems is preferred.
• Demonstrated capability to lead change, influence others, and build high-performance teams.

Qualifications

• Proven ability to manage complex projects and teams.
• Experience with lean manufacturing principles and tools.
• Knowledge of ISO 9001 and/or other quality management systems.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Skills

• Leadership and team management.
• Project management.
• Technical expertise in mechanical, electrical, and manufacturing systems.
• Process safety management.
• Lean manufacturing principles.
• ISO 9001 and/or other quality management systems.

Benefits

• Market-competitive pay and performance-related rewards.
• Flexible work arrangements.
• Support for health, wellbeing, and life outside of work.
• Time off to rest and recharge.
• Ongoing learning and development opportunities.

Pay

The pay range for this position is $119,400 to $179,000. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Schedule

Full-time position.

Benefits

• Health insurance (including prescription drug, dental, and vision coverage).
• Retail savings benefits.
• Life insurance and disability benefits.
• Parental leave.
• Sick leave.
• Paid vacation and holidays.
• Access to numerous voluntary benefits.

Company Overview

We are the world’s largest ice cream company, leading the industry with iconic brands like Wall’s, Cornetto, and Ben & Jerry’s enjoyed in 76 countries. We create iconic ice cream brands that bring moments of joy to millions of people around the world. Our culture is high-performance, collaborative, and focused on getting things done. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.