Ice Arena Shift Leader

Primary Responsibilities

• Perform opening and closing procedures (unlocking/locking, POS startup, lights).
• Complete routine checks of equipment.
• Enforce rules and policies ensuring a safe facility.
• Maintain clean facility.
• Understand and use Point of Sale/Pass Management program and other required software.
• Complete nightly cash deposits.
• Delegate facility specific duties to Cashiers (i.e. post-game duties).
• Recognize and respond quickly and effectively to all emergencies.
• Operate facility specific equipment safely and efficiently (i.e. ice resurfacer, beverage cart, etc.).

Secondary Responsibilities

• Ensure proper staffing levels for events by calling additional staff in or sending staff home.
• Complete required paperwork for record keeping (i.e. incident reports, cleaning checklist).
• Depending on facility, assist with food prep and food sales in concession stand.
• Contact vendors for supplies (i.e. pizza, cake, beverages, etc.).
• Assist Recreation Manager as needed (i.e. facility maintenance, staff scheduling, inventory control, etc.).
• Supervise patrons.
• Ensure building entrance is clean and maintained (i.e. snow removal).

Distributed Responsibilities

• Assist Recreation Manager in training new Shift Leaders and Cashiers.

Qualifications

• Must be at least 18 years of age.
• Recreational or related supervisory experience.
• Experience Cash handling, customer service, or retail experience preferred.
• Valid driver's license is preferred but not required.
• Current AED/CPR certification or able to obtain within one month of employment.