ICA Team Manager
Lutheran Social Services of WI & Upper MI · West Allis, WI · 2 days ago
HybridFull-time
About the Company
Join Our Team as an ICA Team Manager! Location: SE WI / Hybrid Organization: Connections – An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI. Choose to be part of a team grounded in the virtues of being: Humble, Hungry, People Smart. At LSS-Connections, we’re a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability—all while working toward a shared vision.
About the Role
As an ICA Team Manager, you’ll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.
Responsibilities
- Lead and mentor ICA Teams to deliver exceptional service.
- Ensure compliance with state ICA contract requirements.
- Build community connections and foster cultural competence.
- Oversee hiring, training, and development of team members.
- Manage budgets and maintain fiscal integrity.
- Support outreach strategies and ICA service enhancements.
Qualifications
- Bachelor’s Degree in social work, psychology, human services, or related field (Master’s preferred).
- 3+ years experience working with similar populations; supervisory experience strongly preferred.
- Valid Driver’s License and satisfactory driving record.
- Ability to pass a Caregiver Background Check.
- Strong communication and leadership skills.
- Proficiency with Microsoft Suite and ability to learn internal systems.
Required Skills
- Strong communication and leadership skills.
- Proficiency with Microsoft Suite and ability to learn internal systems.
Preferred Skills
- 3+ years experience working with similar populations; supervisory experience strongly preferred.
Benefits
- Flexible Schedule
- Robust Benefits Package:
- Medical/Dental/Vision
- 403B Retirement Plan
- Life Insurance & Disability Coverage
- Mileage Reimbursement
- Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays
- Employee Assistance Program
- Technology Provided: Laptop, Cell Phone, Printer, Office Supplies