IAM Quality Assurance & Compliance Analyst
About the role
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Responsibilities
- Safeguard compliance with local, state, and federal laws governing absence, disability, accommodation, and workers’ compensation through data analysis, audits, and workflow evaluation.
- Act as a subject matter expert for IAM case management practices, HRC systems, data management, and compliance auditing.
- Ensure smooth operation of the IAM department while adhering to all legal and service-level requirements.
- Support IAM’s quality, compliance, and self-audit functions across all service lines (leave of absence, disability, workers compensation, and integrated pay benefits).
- Collect, analyze, and interpret IAM case and employment data to identify trends, patterns, and areas for improvement.
Requirements
- Education and Work Experience:
- Associate's Degree in human resources, business administration or related field or equivalent combination of education/related experience: Required
- Bachelor's Degree in human resources, business administration or related field or equivalent combination of education/related experience: Preferred
- Three years' relevant experience: Preferred
- Experience:
- Experience with and knowledge of state and federal laws governing leave administration, disability, Americans with Disabilities Act (ADA) accommodation, disability pay integration, and basic knowledge of workers’ compensation programs: Preferred
- Experience generating reports, working with large datasets, conducting analysis, and providing feedback to address opportunities for improvement and preparing and conducting special audits summarizing information and trends: Preferred
- Licenses/Certifications:
- Certified Leave Management Specialist or Certified Professional in Disability Management: Preferred
- Human Resources Professional or Professional in Human Resources certification: Preferred
Essential Functions
- Supports internal audit functions for all IAM service-lines to improve processes and mitigate compliance barriers.
- Analyzes case management data and activities to ensure team compliance with policies, state and federal regulations.
- Conducts quantitative analysis of case management workflow measuring team performance and alignment with service level commitments (SLC).
- Identifies process improvement and automation opportunities to enhance efficiency and improve accuracy.
- Creates and presents reports to IAM leadership on findings and recommendations for compliance and quality improvement.
- Responds to case management inquiries and resolves case management system barriers.
- Provides process and case management education and training to IAM team members.
- Audits IAM data to identify anomalies, outliers, and quality issues for resolution.
- Supports IAM’s annual statutory reporting requirements related to leave, disability, and workers’ compensation.
- Collaborates with IAM leaders and program stakeholders to optimize IAM data management systems and various file integrations, validating data for accuracy and accessibility.
- Maintains and supports the IAM operational reports library and prepares data for both internal and external stakeholders.
- Participates in projects and initiatives supporting IAM enhancements, file integrations, process improvements, and automation.
- Maintains data privacy and confidentiality standards in handling sensitive IAM department data.
- Performs other job-related duties as assigned.
Organizational Requirements
- Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
- Medical and religious exemptions may apply.
- Adventist Health participates in E-Verify. Visit here for more information about E-Verify.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
JOB INFO
Job Identification : 69553
Job Category : Analyst
Posting Date : 2026-07-24T22:27:12+00:00
Job Shift : Day Shift
Locations : Roseville, CA, United States
Assignment Category : Full-time regular
Pay Range : The estimated base pay for this position is $78,000 to $105,309. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.