IAM Engineer

About the role

A Senior Infrastructure Operations Analyst on the Identity Access Management team secures digital identities by designing, implementing, and managing access policies, user lifecycles (onboarding/offboarding), and authentication systems. This requires advanced identity management domain expertise and related security disciplines. The position leads high‑profile initiatives, applies rigorous analysis to deliver innovative solutions, and establishes identity management standards across the organization. This role is an individual contributor who will be required to work closely with others to influence technical direction in this discipline and partner on the implementation of solutions.

Responsibilities

• Identify, plan, and execute Certificate Lifecycle Management (CLM) driven projects as needed.
• Fulfill service requests in Service Now related to Identity technologies.
• Monitor the health of in‑scope system and act when necessary.
• Enhance observability across supported services.
• Perform Incident and Problem management as needed.
• Improve operational rigor and efficiency through scripting and automation.
• Implement changes (typically off hours) to support modernization objectives and eliminate risks related to vulnerabilities.
• Work with Enterprise Security to assess and remediate any security findings discovered during Pen Tests and Vulnerability scans.
• Provide management of and support for all aspects of Plan and migrate on‑premises workload to alternate solutions as part of the Data Center Exit strategy.
• The role is responsible for the configuration, administration, operation, and support of identity management technologies, including integration with networks, hardware, software, applications, and databases.
• Responsibilities also include end‑to‑end service delivery of identity management across all technology domains, encompassing backup, recovery, and disaster recovery capabilities.
• The candidate must have experience in supporting identity management technologies in a complex environment that includes data center, cloud providers, hosted vendor solutions and co‑location facilities in a global technology ecosystem.

Requirements

• Bachelor's degree or the equivalent combination of education and relevant experience.
• 5+ years of total relevant work experience.
• Extensive understanding of Public Key Infrastructure (PKI), X.509 Certificates, Venafi CLM, and automated protocols such as SCEP.
• Deep Knowledge of Microsoft Active Directory Certificate Services