IAM Consultant

job Smmary We are looking for an experienced IAM Saviynt L3 Support Engineer with strong expertise in Identity and Access Management (IAM), Saviynt Enterprise Identity Cloud (EIC), and information security. The candidate will handle complex technical issues, troubleshoot IAM workflows, manage access governance, support integrations, and ensure compliance with enterprise security policies. The role requires hands-on experience in advanced production support, incident management, root cause analysis, and security risk mitigation. Key Responsibilities Required Technical Skills Security Experience Must Have Ability to investigate unauthorized access, provisioning anomalies, and IAM-related security incidents. Knowledge of privileged accounts, sensitive access, segregation of duties, and access violation remediation. Experience identifying and mitigating access-related security risks. Understanding of security frameworks such as ISO 27001, NIST, and SOC 2. Experience supporting security audits, compliance reviews, and access recertification. Knowledge of cybersecurity principles, IAM security architecture, and access governance controls. Experience with ServiceNow or similar ITSM tools. Strong understanding of information security, authentication, authorization, and access control policies. Experience with IAM connectors, application onboarding, reconciliation, and integration troubleshooting. Working knowledge of REST APIs, JSON, SQL, and scripting. Familiarity with Active Directory, LDAP, and Microsoft Entra ID / Azure AD. Experience with RBAC, SoD, least privilege, and privileged access controls. Knowledge of user provisioning, deprovisioning, access requests, access certifications, and entitlement management. Experience in L3 support, advanced troubleshooting, incident management, and RCA. Expertise in IAM, IGA, access governance, and identity lifecycle management. Strong hands-on experience with Saviynt EIC / Saviynt IGA. Ensure compliance with security standards, internal policies, and regulatory requirements. Maintain technical documentation, knowledge articles, SOPs, and incident reports. Collaborate with security, infrastructure, application, and compliance teams to resolve escalated incidents. Monitor IAM system health, analyze application logs, and resolve performance or connectivity issues. Work with REST APIs, JSON, SQL, and scripting to troubleshoot integrations and automate support tasks. Support IAM security audits, access reviews, compliance assessments, and remediation activities. Manage privileged access, role-based access control (RBAC), segregation of duties (SoD), and least-privilege access. Perform root cause analysis (RCA) and implement permanent fixes for recurring incidents. Support integrations with Active Directory, Azure AD / Microsoft Entra ID, LDAP, HR systems, and enterprise applications. Investigate provisioning failures, reconciliation issues, connector errors, and identity synchronization problems. Configure and maintain Saviynt workflows, access controls, business rules, analytics, and access request processes. Troubleshoot complex IAM issues involving user provisioning, deprovisioning, access requests, certifications, and role management. Provide L3 production support for Saviynt IAM and Identity Governance and Administration (IGA) solutions.