IAM Business Analyst

About the role

We are seeking an Identity and Access Management (IAM) Business Analyst to support secure and efficient user access across the organization.

Responsibilities

• Support secure and timely user access management in alignment with the IAM Target Operating Model.
• Support local IAM requirements and related activities to include requirement deep-dives.
• Develop and maintain Business Role Taxonomy and role-based access controls, including SoD checks.
• Support IAM model implementation across business units and regions, including IAM Domains and Business Roles.
• Create and maintain Business Roles and related control documentation.
• Create and maintain Segregation of Duties (SoD) matrices.
• Conduct user access recertifications and attestations (UARRs).
• Serve as the primary contact for IAM-related matters.
• Partner with Service Owners to create Business Roles and align entitlements.
• Support periodic access reviews and role updates with Service Owners.
• Ensure timely execution of Joiner/Mover/Leaver (JML) processes, including access revocation.
• Manage Business Roles and IAM Domains within the Business Role Management tool.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly and in alignment with our standards for data governance, security, and ethical use.

Requirements

• Bachelor’s degree in business administration, Information Systems, or a related field.
• Minimum of 3-5 years’ proven experience as a Business Analyst in Identity and Access Management (IAM) or related areas.
• Strong understanding of IAM concepts, processes, and best practices.
• Familiarity with IAM technologies and systems, such as user provisioning, access controls, authentication mechanisms, and directory services.
• Experience in gathering and documenting business requirements, functional specifications, and user stories.
• Excellent analytical and problem-solving skills to identify and resolve complex issues.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders.
• Exposure to tools for requirements management, process modelling, and documentation (e.g., JIRA, Confluence, Visio).
• Ability to work independently and manage multiple tasks and priorities simultaneously.

Qualifications

• Proven experience in IAM operations.
• Experience influencing global strategies and making impactful decisions.
• Experience working in a hybrid work arrangement.

Skills

• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Experience with IAM technologies and systems.
• Experience with requirements management tools.

Benefits

Location: Richmond, VA
Annualized base pay range is $69,300 - $101,500 USD
Actual base pay may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location.
Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance.

Pay

Annualized base pay range is $69,300 - $101,500 USD

Schedule

This position offers a hybrid work arrangement Monday - Friday to include two in-office days (Tuesdays and Thursdays) at our Cambridge, Ontario location.