I.T. Assistant – Raymond James Stadium

Responsibilities

• Provide level 1 support for all point-of-sale system problems and escalate when necessary
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replace defective hardware before, during, and after events
• Diagnose software errors versus hardware breakage
• Conduct basic network troubleshooting
• Aid in cable management efforts and maintain the neat appearance of POS register areas

Qualifications

• Availability to work evenings and weekends in accordance with the event schedule
• Som weekday availability is a plus
• Studying an IT-related field or experience in the IT field a plus
• Experience with POS systems is a plus
• Experience in hospitality a plus
• Ability to work independently and come up with solutions on the fly in high-pressure situations
• Ability to walk/transport yourself the equivalent of 10,000+ steps at an event (you will not be sitting at a desk)
• Ability to communicate quickly and efficiently via SMS text/Radio
• Ability to lift 30 pounds to move POS equipment as required by the event